Norfolk Plaza Hotel - Lontoo

The entrance of the hotel promises more than it can deliver. The room we stayed in was awful, old and dirty. The curtains had tears in them, the carpet was dusty and cups had stains on them. The bathroom didn't have a shower curtain so the floor was flooding after the shower and the water leaked to the room underneath it. Also one of the bed broke […] down on our last day. The best thing about hotel is the location. It is near the Paddinton station with easy access to busses and the underground. Lisätietoja

I picked this hotel because it was a reasonable rate, and in a central location. The staff were nice, and the room was clean, but it was also very shabby, and the bathroom had a serious mold problem. I stayed in March (not a warm month in the UK) and was amazed that the heating was only on for a few hours a day. I wouldn't use it again.

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Of course, hotel needs in renovation, especially rooms, but is still good, best for value!

this hotel is located in a very good area in London. easy to use train or buses.

My son and I enjoyed our stay at the hotel. If we have additional choice like "hard" pillow, it will be perfect. Currently the pillows are too soft. Overall, the staff are friendly.

The hotel is very near to Paddington Station, making it really convenient to get anywhere in London on the underground network. Yet, the hotel is located in a very quiet, leafy square so there was no disruption due to noise. The room was a reasonable size and although relatively basic it was adequate, clean and comfortable. Breakfast provided a good […] selection of food. We hadn't paid for breakfast in the cost of the hotel and we were very pleased with the reasonable price being charged for breakfast. Lisätietoja

This was not good, the rooms are dirty and feels nasty, the peoples working there are not serviceminded at all..... Its near too central London and thats the only plus!

I have stayed at the Norfolk Plaza Hotel for at least 7 years. It is part of my annual visit to London. It is reasonably priced and the rooms oare of ggod size.Over the years, it has improved the quality of its service and the rooms have been refurbished. Personally I like its slightly old-fashioned atmosphere. The staff are very pleasant and the reception […] staff are especially helpful and welcoming. the square itself is very pleasant and of course convenient to Paddington station and buses. I have recommended the Norfolk Plaza Hotel to my friends and family. Lisätietoja

This hotel was clean and comfortable. The staff were very friendly and always available to help. The position was convenient and close to tube stations and many other sites. I was very impressed with this hotel and would happily use it again.

This hotel is absolutely overpriced and locating in area I don't liked.

Perfect for an overnight stay, rooms are fully equipped and clean. Great location and friendly staff.

I guess it's value for money for a central location such as paddington but the hotel was generally in a bad condition. The rooms were clean but in need of renovation. I would suggest that this is a good place if you are only looking to crash after a night out but not if you have to spend some time in the hotel!

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If your an American and traveling to the UK and need to stay in London, get ready as their star rating is no where near our star rating....I have been doing this for over 20 years and it always amazes me that 3 star in the UK is 1 star here....knowing that you will be safe

The hotel is in a really great location. It is right around the corner from Paddington station and done the street from Hyde park. It is an older hotel and a touch on the small side, but the staff is very charming.

Small and expensive - bathroom that an eight year old couldn't fit to dry themselves in after a shower.

The Hotel is clean and tidy and the staff are friendly. However, the general level of maintenance is not good and a maintenance programme to update and repair is urgently required. Ideally Wifi needs to be installed and the television system needs to be upgraded to provide a wider range of channels. But if you require a clean, hotel to rest your head […] for a night or two then the hotel is ideally suited and situated. Lisätietoja

Poor quality is an understatement, would never consider staying again

Do not use this hotel if you are staying over before or after flying from Heathrow and have heavy luggage with you. The only good thing about this hotel is the friendly staff. After that it's not worth the price as there are better hotels around the area for cheaper. We booked this hotel as from the pictures, the rooms looked large and clean. Also […] there's a lift so we would not have to shift our luggage upstairs. What we discovered after checking in was that the lift is tiny and could only just fit us in with our luggage. Once we got to our floor (number 2), we found the corridors to be incredibly narrow and dark, whats more our room was up a further very narrow and poorly lit flight of stairs with no access via a lift so I had to move our heavy luggage up them. Exactly the opposite of why we'd chosen this hotel. The room was small and grotty, the bed was very uncomfortable with rough blankets. The curtains had holes in them. The room had a very old TV that appeared to be a relic from the late 80s. The bathroom had a toilet in a dark corner with no light. The bathroom ceiling had damp marks all over it. The bath was OK but the shower was very low, poorly positioned and with no adjustable shower head. Anyone over five foot 7 would not be able to use the shower. The breakfast was expensive considering the limited choices available i.e. bread roles, croissants and cereal. No toast. No apparent option to have a cooked breakfast despite it being advertised on signs in the lift. Lisätietoja

The hotel was spotless and the staff extremely courteous. I've stayed in a few of the hotels in and around this location, and this was the best. It was quiet, the bed comfortable, and as a result I got a good night's sleep. I would have expected it to be more expensive too, as elsewhere in Paddington I've paid considerable more for much less. Good restaurants […] nearby make this a good budget choice for anyone visiting London. Lisätietoja

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Free wi-fi was advertised online for the lobby area. The wi-fi did not work; and myself and several guests complained for several days. They did nothing. Further, I asked to speak to a manager -- and they told me that there was not a manager to speak to over the course of the entire weekend! Then, when I checked out, they had the nerve to say that […] I owed 5.00 for a breakfast. To make matters even more laughable, the minimum visa purchase was 10.00 -- and since I didn't have any cash, they suggested that I just pay 10.00 on my visa to cover my 5.00 breakfast expense!! This is after I had complained all weekend about the wi-fi not working. I laughed and walked out the door without presenting my visa card. This place should be avoided like the plague. -G2 Lisätietoja

the staff were very friendly and the hotel was clean the only down fall was when emptying the bath the water was bubbling up in the sink and smelt of rotten eggs.

The Norfolk Plaza Hotel was adequate and met our needs. The location was excellent and the neighborhood was lovely. There were a few issues though. The widow would not stay open and had to be propped up, the room was quite small, and the WiFi connection was terrible. In saying this, I would recommend this hotel for anyone who needs a decent hotel and […] has a tight budget. Lisätietoja

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Ya get what you pay for here.Staff are not one bit helpful & are extremly rude. Rooms are very musty. Found it really hard to breathe. Holes in the bed sheets. Curtains filthy.. Bathroom so so.. I stayed here jst as a place to sleep & it was central.If your looking for anything more than this. Stay else where

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Bien situé. Accueil agréable. Petit déjeuner moyen. Tapis très usé dans la chambre.

Helt greit hotell om man reiser for å ikke oppholde seg på rommet! Hotellet ligger veldig godt til i Paddington, hvor omgivelsene rundt var rolige.. Ingen forstyrret nattesøvn, for utenom litt lytte vegger.. Både underground og buss i gangavstand. Hotellets rom er nok det som faller litt ned.. Veldig slitte rom som godt kunne trenge en oppussing!

Hotellet var ok men ej mer man får väll vad man betalar för personalen var riktigt justa och hjälpte till så gott dom kunde. Läget var riktigt bra gångavtstånd till allt tuben 200 meter bort och hela London framför dina fötter.

Mycket trevlig personal som var måna om att vår vistelse skulle bli så bra som möjligt! Rummen är ok! Läget är otroligt bra! ligger vid Norfolk Gardens där näsan inga bilar passerar, därav inga störande ljud. Nära Hyde Park och Paddington station. Vi hade en trevlig vistelse!

Hotellet levde upp till alla våra förväntningar, enkel standard men rent och fräscht. Trevlig och hjälpsam personal var ett stort plus! I närområdet finns flera restauranger och små kiosker med långa öppettider. Tunnelbanan finns också nära och med den tar det bara 5-10 minuter in till Oxford street. Perfekt hotell för party- eller shoppingresan, man […] har nära till allt och kan lägga pengarna på nöjen istället! Lisätietoja

Budgethotell med bra läge! Mycket nära Paddington station och gångavstånd till Hyde Park och Oxford Street. Mycket trevlig och hjälpsam personal! Rummens skick varav budgetvariant och inget extra men fungerade mycket bra för oss!

Vi boede 3 voksne på et 3 rum værelse. Der var okay plads. Vi skulle også kun sove. Vi boede der 2 nætter. Værelser og gange er meget slidte, men ikke utiltalende. Hotellet lå meget centralt ifht. undergrunden.

Buen hotel para vacaciones muy bien ubicado, buen desayuno lo recomendamos, excelente ubicación a solo una cuadra del metro y estación de trenes

Det var generelt et godt hotel. Receptionen var rigtig flot. Man kunne godt se på gangene på de forskellige etager, at det var lidt slidt. Ialt i alt værelserne var udmærket. God service både i receptionen og ved morgenbuffet, som var rigtig fin. Hotellet ligger rigtig centralt. Er ikke bange for at anbefale dette hotel til andre.

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Personnel très disponible, ascenseur. Comme beaucoup d'hôtels dans ce secteur, les couloirs et les chambres sont envahis par la moquette, ce qui laisse une impression pas forcément clean... Le bâtiment est vieux, mais entretenu. Bon rapport qualité, lieux, prix.

Avsikten med vår resa var shopping teater och fotboll. Till dess syften är hotellet utmärkt med bra läge och nära till kommunikationer. Rummens kvalité var som alla andra 3-stjärniga hotell runt Paddington. Långa trånga korridorer, endel våningsplan nås inte med hiss och rummen är små utan utsikt. Hyffsade sängar och bra badrum. Med rätt förväntningar […] så är detta hotel helt ok och framförallt prisvärt. Lisätietoja

Hotellet lå perfekt gåafstand til madam tussaud, oxford street etc. Er man fan af at gå kan du faktisk gå til alt selv helt hen til liverpool street station. Hotellet var gammelt, trængte til en makeover, men der var rent, go service og man sov dejligt, trods lidt larm fra nabolaget. Men kan sagtens anbefales til et venindepar der BARE skal sove der. […] Og så er der badekar, en stor fordel synes vi Lisätietoja

Sunkigt, slitet hotell. Filtar och överkast med fläckar. Vad som fanns i heltäckningsmattan vågar jag inte tänka på. Beläggningar i badkar och på blandare. Skitiga glas, en vattenkokare full med ingrott smuts...Trappsteg som var så slitna att de lutade neråt. Smala korridorer och många "branddörrar" är ju vanligt, men kändes sunkigt och instängt. Fräschaste […] platsen på hotellet var nog receptionen och personalen var trevlig och hjälpsam. Sänglinnet och frotten var det ända i rummet som kändes hyfsat fräscht. Men det räcker inte. Jag vill aldrig bo där igen. Lisätietoja

Typiskt Londonhotell. Små rum, små toaletter, och så dessa heltäckningsmattor - burr! En enda liten hiss som man får vänta i tio minuter på att få åka. Personalen i lobbbyn verkade inte ha koll på så mycket när det gällde betalning, rum, frukost osv - men trevliga var de. Det bästa var frukost buffen - väl värt priset.

Estuve una semana y la estancia me pareció agradable, por lo que repetiría.

Estadia tranquila, com bom atendimento/serviço, e excelente localização. O quarto é simples, mas atende plenamente o necessário para uma boa estadia.

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Super Lage, direkt an der Ubahn, auf einem begrünten Square mit kleinem Spielplatz, ruhig und in netter Umgebung mit Pubs, Restaurants und Fastfoodketten gleich in der Nähe. Die Zimmer sind gut in Schuss und nicht ganz so winzig wie sonst oft in London, das Personal war sehr freundlich und hilfsbereit. War mit einem Kleinkind unterwegs und es wurde […] alles getan, damit wir uns wohlfühlen. Kleiner Kritikpunkt: der Teppichboden im Zimmer hatte Flecken und war abgewetzt, das Bad könnte auch eine Modernisierung vertragen. Alles in allem ein gelungener Aufenthalt, würde jederzeit gerne wieder dort wohnen. Lisätietoja

Hotellet har en ypperlig beliggenhet i et relativt rolig strøk like ved Paddington Station. Ok lobby men resten er helt forferdelig. Trang heis, trange korridorer og uendelig med smale trapper. Vi fikk tildelt rom i 2. etasje på baksiden og ble anbefalt å ta heisen til 3. for så å gå trappene til 2. som var en mellometasje. Vi gikk en evighet og lette […] i trange, varme korridorer med et utall dører som skulle forseres med 2 kofferter. Rommet var knøttlite, altfor varmt og altfor bråkete, med ventilasjonsviften like utenfor vinduet. Badet var trangt og hadde løse gulvfliser. Vinduet kunne bare åpnes på gløtt. Hadde det begynt å brenne i dette hotellet kunne katastrofen snart blitt et faktum. Lisätietoja