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0108 08097Tämä puhelu on ilmainen. Suomenkielinen asiakaspalvelu Ma - pe 09 - 17.00. Muina aikoina palvelemme Englannin kielellä.
"Hissi huono"Hotels.comin asiakkaan arvostelema touko 4, 2012
Mahtava huone ja sijainti. Hissi oli vain sairaan hidas ja tuli kohdalle harvoin.
Hotels.comin asiakkaan arvostelema huhti 9, 2012
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"Loistava sijainti"Hotels.comin asiakkaan arvostelema maalis 20, 2012
Olimme lomalla, kaupunki entuudestaan tuttu, joten tiesimme sijainnin, ja se on ihanteellinen. Hancock Tower nurkan takana, ja siitä alkaa magnificent Mile. Toiseen suuntaan muutama sata metriä ja pääset aamulenkille pitkin Chicagon upeita rantoja. Hotelli oli ihan siisti, sinänsä varsin hyvässä kunnossa, kokolattiamatot tietysti joka paikassa, kuten tapaan kuuluu, mutta kuuma oli. Huoneessa ei joko ilmastointi toiminut tai oli alitehoinen, siellä oli tukalan kuuma. Lattia antoi hieman periksi paikoin (ilmeisesti levyjen nurkissa), mutta se ei ei haitannut. Toinen haittaava ongelma oli wc-pöntön jatkuva tukkeentuminen, ja hieman kuulostelin, että veden kanssa oli hieman ehkä yleisemminkin ongelmaa. Päivystäjä oli kyllä aina paikalla parissa minuutissa fiksaamassa ongelman. Aamulla sai kahvia, jos haluaa enemmän, saa lähialueen kuppiloista mukavia bageleita. Eli: jos olet visiitillä, ja haluat liikkua ydinkeskustassa, on tämä hyvä vaihtoehto. Luksusta ei, mutta ihan kelpo ja hinta ok. Huoneet isoja, mahtuu useampikin perheenjäsen. Jos vähänkin tuntee paikkoja, niin cta:lla (juna) chicagon asemalle ja bussilla 66 joka lähtee maanalisesta noustua risteyksen vastakkaiselta puolelta rantaa kohti, ja jää pois Michigan avenuen kohdalla) (turisti-info), siitä on kahden korttelin kävelymatka. 2,25 usd.
""Hotels.comin asiakkaan arvostelema maalis 19, 2012
Kokolattiamatto oli melko likainen. Suihkussa ei ollut käsisuihkua. Erittäin hyvä sijainti.
"Hilton O`Hare Airport"Arvostellut: Timo K, "Oulu", helmi 1, 2012
Hotelli on kolmosterminaalin edessä, siirtyminen maanalaista käytävää hotelliin kestää pari minuuttia. Keskustaan pääsee junalla tai esim lentokenttätaksilla. Mikäli tarkoituksena on vain yöpyä lentojen vaihdon vuoksi Chicagossa, tämä on erinomainen ratkaisu. Aamiainen hyvä, normaalia amerikkalaista hintatasoa.
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
Tämä hotelli ei tarjoa mitään esteettömän kulun palveluita. Valitse jokin toinen hotelli, jos haluat varata huoneen, jossa on esteettömän kulun palveluita.
Shor Chicago Grill - Tämä ravintola tarjoilee seuraavat ateriat: aamiainen, lounas, illallinen ja brunssi. Kaikkia aterioita ei välttämättä ole tarjolla jokaisena päivänä.
Huonepalvelu (ympäri vuorokauden) on käytettävissä.
Alle luetellut aktiviteetit ovat saatavailla joko hotellissa tai sen lähistöllä, ja ne saattavat olla maksullisia.
Hotelli veloittaa seuraavat maksut ja vakuudet palvelun toimittamisen, sisään- tai uloskirjautumisen yhteydessä.
Edellinen luettelo ei ehkä kata kaikkea. Maksut ja vakuudet eivät välttämättä sisällä veroja ja ne saattavat muuttua.
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
"Well-Deserved Monopoly"
This is the only good hotel near McCormick Place, and it is far better than it has to be with that enviable monopoly. Rooms are Hyatt standard but quiet and well-equipped.and everything works. Restaurant and room service food are very good and prompt. TIP: If the restaurant lunch crush looks daunting, try the excellent but slightly hidden salad bar, […] served behind the bar. If you have to be at a convention, this place cushions you nicely. Plan for a short wait in the cab line for dinner, since there are no places to walk to. Lisätietoja
very nice
"amazing staff!"
very clean room with an excellent view. the staff was extremely nice and helpful. It is nice to be greeted with a smile every morning. loved my stay at the hotel. room was very clean also
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"Hyatt Regency McCormick Place"
If there is a conference at the convention this THE BEST place to stay. There is a sky bridge from the conf center to the Hyatt and it is extremely convenient. Apart from the convention center there is really nothing much around this Hyatt.
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"Awful Rooms - Worst Front Desk"
Stayed at the the hotel for St Patrick's day weekend. Had the parking and internet included in my stay. There were signs that said you could park in the convention center for the hotel so I did. Come to find out that they charge you for that, the front desk person when I checked in was nice enough to tell me that I would be credited the amount if i […] brought back a reciept of paymnt which I did. Upon checking out come to find out they charged me a again for parking instead of crediting my card. The person who checked us out, Louis was very rude and treated me with nothing but attitude and disrespect. The room its self was not worth the price I paid, the bed looked like it wasn't made and the noise in the hallway was going on till 2 or 3 am. I had to go out multiple times to ask people to keep it down and when I told the front desk about it, they didn't say or do anything about it. The only good thing about the hotel staff was the consierge who reccomended a good place to eat. Not sure I will be back given my most recent stay, be warned that you will not be treated with respect and that you will probably be over charged for your hotel stay. Lisätietoja
I'm very sorry for the experience that you described. I will share you comments with our Front Desk Manager for follow up. Please know that this is not how we like to treat our valued guests. I hope that you will allow us another chance to show you the level of service of which we are capable.
1 vastaus, Hyatt Regency McCormick Place"You get what you pay for."
I've had similar experiences at other top rate hotels. When you book a room at a discounted price, what you might get is the least desirable room available.
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"GREAT Place for theCDS meeting"
GREAT location for teh dental meeting
"Great service"
Friendly helpful staff, great service!!!
"Hyatt McCormick"
was fine but they need mroe staff in the restaurant on Auto Show weekend.
"Hyatt Regency McCormack Place"
The room, should be rated a 2 star. The staff was great but the room was noisy, $10 charge to use the internet (in the year 2012 is crazy!) and the furniture was rickety. I would not stay here again - too many other choices in Chicago for the same price. I paid for the awake service - not sure what it was since it doesn't appear that we got it.
I'm very sorry to hear that you received a 2-star experience from us. I'm happy to hear that the staff provided you with great service. I apologize that like all of our full service downtown Chicago competitors, we do charge a connection fee for the Internet. We do offer complimentary Internet to our elite Gold Passport members. We are currently doing a full guest room expansion and renovation to address your concerns with the condition of our rooms. I hope that should your travels bring you back to Chicago, you will give us another chance. We look forward to unveiling our new guest rooms in 2013! Thank you for you business and your feedback. Best regards,
1 vastaus, Hyatt Regency McCormick PlaceI enjoyed my stay soooo much, that I will be returning on July 4th. My view was awesome, so I requested the same view. Thanks for a wonderful and peaceful stay. I always recommend my friends and family to your hotel. It is not only comfortable, but; convenient.
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"Hyatt McCormick"
The hotel staff including the restraint staff were exceptional. My daughter enjoyed the food at the bar and the buffet. The security was on point and we were safe and secure. She enjoyed the comedy show and this was a great experience she shared with a friend. Everything I needed was meet to total satisfaction.
"World-class view"
I loved my stay at the Hyatt McCormick Center. I was in a "view room" on the 33rd floor--which was probably possible only because I stayed there on a day when there was no convention. The view of the Chicago skyline at night and also the lake to the east was the best I've seen in Chicago. I also have to give credit to the man who greeted me and got […] me thru check-in. He was exceptional--a real class act. The room was immaculate, the bed and linens really comfy, and quiet reigned on the 33rd floor. The same room might have been far more expensive if a convention had been present, but it's a great bargain when nothing's happening. Lisätietoja
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"Exceptional customer sevice"
Everyone at the Hyatt was very attentive to their patrons' needs. It started at the front door on arrival and continued throughout my entire stay. Hotel was clean and convenient to downtown.
Thank you for staying with us - I'm glad we could provide you with a 5-star experience!
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"Hyatt Regency - McCormick Place"
If you are attending a show, this is the perfect hotel, 2 minute walk to the show. A little more than I would have liked to spend, but if you are only staying one or two nights, worth the money.
Thank you for staying with us and for the 5-star review!
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"very helpful staff"
The staff was very courteous and extremely helpful. I had lost my mac pro laptop and their staff went out their way to get it back to me ASAP. t
Dear guest, Thank you for your business. I'm so happy to hear that we were able to recover your laptop safe and sound for you.
1 vastaus, Hyatt Regency McCormick Place"Great hotel- too much noise"
Hotel as a whole was a great stay. The consierge suggested a great place for dining and over all the stay was great. Took the park & surf option - would highly reccomend if you are planning on staying the weekend. Did not eat breakfast at the hotel (not a big breakfast eater) but it looked good. Just ate a muffin from the little cafe they have in the […] hotel. The only down side to this hotel and my stay was that there was A LOT of noise. The walls are paper thin and you literally can hear someone sneeze in the room next to you. There was a lot of commotion in the hall after 10pm (drunks coming back late) and although we called guest services twice the noise continued. Thanks to ear plugs we were able to sleep. That is the only downside to the hotel that we had, the staff and everyone else was very helpful, they had a shuttle for the Air & Water show that saved us from walking/driving. Other than the noise, it was a great stay. Lisätietoja
Dear RamG, Thank you for staying with us! I'm glad you enjoyed the hotel, staff, and the shuttle we had running that weekend especially for the Air & Water Show. I'm sorry that you had noisy neighbors and we did not handle the situation appropriately. I will share you comments with our Director of Security for follow up. Thank you again!
1 vastaus, Hyatt Regency McCormick Place"If you have a conf there its convenient however..."
There is nothing, I repeat nothing, anywhere near this hotel....... The room was pretty dated and actually not all that clean upon closer inspection- hairs in the tub, dirty comforter and pillows and tears on the leather chair. Not good at all.
Impressed for its (1) smooth HVAC system (2) drapers system design (3) supply with tooth paste (4) convenient boarding pass printing in the hotel lobby. Disappointed for (4) no ventilation vent in the bath room to get rid of smells…(5) no shower cap supply (6)$25 charge for a mini refrigerator (7)$3 for a bottle of water in the room (8) very slow house […] keeping service after guest request…(9) poor coffee maker and coffee quality. Lisätietoja
"Hyatt Regency McCormick Place- Chicago"
I recently visited this hotel when I came to Chicago for the Taste of Chicago from Houston. I'm originally from Chicago and knew this location would be great. My only complaint is the food,especially breakfast is overpriced, and the only other alternative was a McDonald's within walking distance. However, I had a magnificent view of the lakefront and […] the city and would definately stay here again. Lisätietoja
Thank you for sharing with the Hotels.com community! I'm glad to hear that you would stay with us again. I hope you enjoyed being back in Sweet Home Chicago during the Taste.
1 vastaus, Hyatt Regency McCormick Place"hyatt in chicago, close to navy pier!"
the hotel was very nice and very affordable, close to a lot of fun things to do, the staff was very friendly and helpful, would definately stay again
"Extremely convenient if you have a car"
I'm a native and this is my favorite hotel in Chicago - conveniently located on the South side outside of hectic downtown and north side. Rooms are simple but clean and comfortable, have great views of either the impressively lit downtown skyline or the more subdued south shore. If you're lucky you'll get a lake view. The breakfast buffet is the bomb. […] It's really not a bad neighborhood, but like anywhere, just be mindful of your surroundings. Lisätietoja
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"Hyatt Regency McCormick Place"
The hotel was very clean and comfortable. It was a busy weekend but that did not affect the customer service we received from the staff. Daniel (Doorman) was very welcoming and professional. Front desk staff was very friendly as well. We ordered room service a little close to their closing time, and still received very good service.
Thank you for sharing! I'm glad we offered you a 5-star experience, and I will be sure to share your comments regarding our staff to the appropriate department heads. Thank you again!
1 vastaus, Hyatt Regency McCormick Place"happy camper"
stayed at mccormick hyatt for my trip to see U2 concert at soldier field. it was a perfect location - easy walking distance to concert which saved me 45$ in parking cost. Service was sooo helpful in anything I asked for. convenient eating establishments in hotel too. view from room overlooked water and downtown from a distance. thank you for making […] my stay great. Lisätietoja
I'm glad you enjoyed your stay! We really are a great location for events at Soldier Field! I hope you had fun at the concert!
1 vastaus, Hyatt Regency McCormick Place"The Hyatt Hotel at Mckormic Place"
The hotel itself was fine, but the notable problem was when I checked out of the hotel. I had to pay an extra $60.00 ($30.00 per parking space) This obvious hidden fee should have been included when I booked the hotel online at hotels.com. There is was no option online to indicate that there would be multiple vehicles for multiple rooms booked. That […] needs to change. Lisätietoja
I apologize that you were not made aware of the parking fee until check out. This fee should have been communicated to you upon check in. The parking fees are also listed on our Hotels.com Hotel Description page under Notifications and Fees.
1 vastaus, Hyatt Regency McCormick Place"Great base for museums, Soldier Field visit"
We're a family of four with two teens and really enjoyed our stay, even though it was a bit snug. Fabulous view from 31st floor, nice walk to Soldier Field for the concert and to the Shedd. Wish we had taken advantage of hotel's advance ticket sales for Shedd...buying transportation passes at the front desk was so convenient! Easy to catch a bus to […] Michigan Ave shopping, too. Staff are very courteous and helpful. Only complaint was cost of breakfast. We can't wait to come back for our next adventure! Lisätietoja
I'm so happy to read about your family trip to Chicago! Sounds like you had a great time and I'm glad we could be a part of it! I'm sorry you did not feel our breakfast was a good value. I will share your comments with our Restaurant Managers.
1 vastaus, Hyatt Regency McCormick PlaceWe took a group of girl scouts to Chicago to give them a "big city" experience. The rooms were clean and comfortable and the staff was friendly and accommodating. We found the transportation into the city to be convenient. I would reccommend this hotel.
Thank you for choosing us to give your girl scouts the Chicago experience! I'm so glad that you enjoyed yourselves and that you would recommend us! Thank you! Best regards,
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"Great hotel in a great spot!"
I had a great time staying at the Hayatt! This place is minutes from everything fun in Chicago. We found it was within walking distance of Navy Pier, and shopping centers in downtown. The breakfast was yummy and staff was friendly. The parking garage I would say is the only downside, paying additional to park each day and even getting some door dings […] in my car from careless guests. But on the bright-side, the rooms are nice and well designed. Even the view of downtown is great, I remember taking at least 20 or 30 pictures from the room. The pool and 24 hour gym are great extras even though I only used them slightly. Pros: Location View of city Breakfast Friendly Staff and Helpful Pool & Gym Stylish Rooms very modern Restaurants in hotel Hotel in general was just FANTASTIC! Cons: Pay to park (Door dings) *One last note: I was charged for the hotel even though I already paid through hotels.com, I got a corrected bill, but I am still waiting for my credit card to reflect the correct amount. But I stand in good faith, they have and will get it adjusted. Lisätietoja
Thank you for sharing your 5-star experience with the Hotels.com community! I'm glad that you enjoyed your stay including the food and views. I'm sorry that it appears there was an error with you billing. I trust that it has been corrected. Please let us know if that is not the case. Thank you again for staying with us!
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