Holiday Inn Express Joliet - Joliet

Even though this hotel said breakfast was complimentary and served until 9:30am, if you weren't there by 8:45 am, you didn't have too many choices. The hotel refused to refill items. There were 15-20 people needing breakfast and the only items available was stale cereal and break, a few sausage links and bisquits and gravy. The eggs were not refilled. […] The pancake machine was not refilled. Everyone wanted pancakes and they refused to refil the machine. The hot tub was closed due to a health code violation of something malfunctioning. The indoor pool was ice cold. Will not choose this hotel again especially if my kids are with me. Lisätietoja

Loved our stay..Rooms were clean, comfortable, & roomy. The breakfast's were very good. Staff was very friendly & welcoming. Great place to stay!!!

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Gentleman at the front desk was very inviting and thorough. Great room for the price.

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Very nice people, that checked me in, but when I checked out no one was around. The lights were off by the service desk. The cleaning lady end up helping me out . One of the exit doors by room 101 was broken. it was easy access to get in and out and night. That's not safe. please get the door fixed

The hotel was comfortable. Hot-tub was out of service when we were there but the room was fine. TV old with bad tube. I guess it wasn't perfect but I slept well and got what we needed for an overnight stay. Coffee tasted good. Breakfast better than many.

I reserved two rooms through hotels.com. The rooms were supposed to be two beds non-smoking. We got one smoking with one king bed and one non-smoking with two beds. Both rooms were on the third floor and the entire third floor smelled like smoke. The non-smoking room was every bit as bad (smelling) as the smoking room. The smoke detector in the non-smoking […] room was filthy and I doubt it even worked. Lisätietoja

My husband and I stayed here the weekend of the Race. I was skeptical at first because of some of the reviews. But, was surprisingly socked at was a very nice hotel this was. I have no complaints. I guess I dont know what kind of hotels you stay at if you are degrading this one. I am not saying it is the Hilton but, very nice place to especially for […] the price. Lisätietoja

Very clean, near highway and shopping . Staff very helpful.

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We stayed two nights and enjoyed our visit

We requested a non-smoking room and after getting up to our room we realized we had received a smoking room. The smell was awful so we went back down to the desk to request a different room. Our room was switched with someone's room who had not checked in yet. While at the desk, a gentleman who had just checked in came back to the desk and told the […] employee that the room he had been given was already taken. He had walked into the room and the lights were on and there was luggage in the room. Luckily, no one was in the room at the time. On the second night, we arrived back to the hotel late and our key card wouldn't work. We were tired and had brought food back. We went down to the front desk and the clerk did whatever she needed to do. We went back up and the key cards still didn't work. We had to go back down to the desk and this time there was another clerk who greeted us with a towel wrapped around her head because she just came out of the pool. Very unprofessional. She fixed our key cards and we were able to enter our room. Hotel was clean except there was a dead spider on the ceiling over the shower that remained there for our 2 night stay. Lisätietoja

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The front desk person was excellent and helped out with a problem - I booked the wrong week - she changed my reservations and was very helpful

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The gravy for breakfast was not very good. I thought the price was about $15.00 High.

We attended the Nascar race at Chicago Land Speedway and found the hotel location do be satisfactory. It is about 10 miles from the track all interstate. Everything was clean and the continental breakfast hit the spot after a long night. Staff was very friendly.