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0108 08097Tämä puhelu on ilmainen. Suomenkielinen asiakaspalvelu Ma - pe 09 - 17.00. Muina aikoina palvelemme Englannin kielellä.
Sijainti.
Mukavasti lähellä lentokenttää kaupungin Ottawa sydämessä sijaitseva National Hotel and Suites Ottawa on lähellä kohteita Kanadan korkein oikeus, Parlamenttikukkula ja Canadian War Museum. Lähistöllä ovat myös Kanadan kansallisgalleria ja Kanadan kulttuurimuseo.
Hotellin palvelut.
Hotellissa National Hotel and Suites Ottawa on kuntokeskus, uima-allas sisällä ja vesiliukumäki. Tämän 3,5-tähden hotellin liiketoiminnan palveluihin sisältyvät liiketoimintakeskus, kokoushuone ja AV-laitteet. Majoitusliikkeen (vihreä/kestävän kehityksen hotelli) ravintolapalveluihin kuuluvat ravintola ja baari / aulabaari. Henkilökunta voi järjestää: concierge-palvelut, tilaisuuksien tarjoilut ja liiketoimintapalvelut. Hotellissa on muun muassa seuraavat lisäpalvelut: poreallas, kuntokeskus tai -sali ja sauna.Vieraspysäköinti (maksullinen) on saatavilla rajoitetusti saapumisjärjestyksessä. Tämä on savuton hotelli.
Vierashuoneet.
Huoneissa on parvekkeet. National Hotel and Suites Ottawan 328 ilmaistoidussa huoneessa on tallelokerot ja ilmainen sanomalehti. Vieraat voivat käyttää lisämaksusta huoneessa langatonta ja nopeaa langallista Internet-yhteyttä. Televisiossa on satelliittikanavat ja maksulliset elokuvat.Huoneissa on työpöydät ja suoravalintapuhelimet sekä ilmainen vastaajapalvelu. Kylpyhuoneissa on suihku / amme-yhdistelmä, kylpytakit, hiustenkuivaaja ja hygieniatuotteet (sisältyvät hintaan).
Lisäpalveluihin kuuluvat kahvin-/teenkeitin ja silitysrauta / -lauta. Lisäksi pyynnöstä saatavissa oleviin palveluihin kuuluvat turndown-palvelu, allergiatestatut vuoteet ja herätyssoitto. Tarjolla on siivouspalveluita: päivittäin. Kaikki hotellin National Hotel and Suites Ottawa vierashuoneet ovat savuttomia.
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
**Nämä palvelut ovat ehkä saatavana vain määrätyissä huoneissa tai yksiköissä. Joistain palveluista voidaan periä lisämaksu.
Vihreä hotelli - Itsearviointi
Tämä hotelli on arvioinut itse (Itsearviointisertifikointi) sen vierailleen tarjoamat palvelut Green Key Eco-Rating Program -ohjelman avulla ja on pyrkinyt sen avulla ymmärtämään oman vaikutuksensa yhteen tai useampiin seuraavista asioista: ympäristö, yhteisö, kulttuuriperimä ja paikallinen talous. Hotellin arviointituloksia ei ole tarkistanut kukaan muu.
National Hotel and Suites Ottawa -hotellissa on ravintola. Huonepalvelu (rajoitettuina aikoina) on käytettävissä.
Uima-allas sisällä ja poreallas ovat käytettävissä. Muihin vapaa-ajan palveluihin kuuluvat vesiliukumäki, kuntokeskus, sauna ja kuntokeskus tai -sali.
Seuraavat aktiviteetit ovat saatavilla joko hotellissa tai sen lähistöllä, ja ne saattavat olla maksullisia.
Hotelli veloittaa seuraavat maksut ja vakuudet joko palvelun toimittamisen, sisään- tai uloskirjautumisen yhteydessä.
Edellinen luettelo ei ehkä kata kaikkea. Maksut ja vakuudet eivät välttämättä sisällä veroja ja ne saattavat muuttua.
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
"A bit dissapointed"
The reservations were made for a family of 5 and there was enough place only for four. I was expecting queen size beds, and a flat screen TV but the room was not at that level. The pool was nice but at the front desk, employees were confused about the opening hours. I was asking for dinner suggestions in the area and the employee told me that he never […] went around the hotel at that time of the day (8PM on saturday). Lisätietoja
"The national was fantastic"
The staff was super friendly. Pool was great the rooms where big compare to most hotels. I would recommended it theres just one girl that works at front desk that has a bit of an attitude but didn't really bother me much I would defiantly come again
I found it over priced for what you get, and they need to clarify on the room descriptions when your purchasing online
The breakfast buffet was great, a good variety
Thank you for your very positive feedback forllowing your stay at The National Hotel and Suites Ottawa. Your comments have been shared with our Culinary Team who focus on creating fresh, tempting and creative selections for our guests. We look forward to welcome you back.
1 vastaus, National Hotel and Suites Ottawa"The National in Ottawa"
Nice room, plenty of space. Fridge micro and coffee maker. Short walk to attractions. Friendly staff
"Great staff"
The staff was great and my wife and daughter loved the pool and slide. The parking was a bit of a pain and I'll need to take a second job to pay for room service my daughter wanted to experience, but otherwise a great hotel and excellent staff.
Thank you for taking the time to offer your feedback. We were happy to learn your Family enjoyed their visit, especially our pool and indoor waterslide. Rest assured your kind comments have been shared with all of our Team Members. We hope to welcome you back to The National Hotel and Suites Ottawa in the very near future.
1 vastaus, National Hotel and Suites OttawaTämä asiakas ei ole jättänyt kommenttia.
very handy location to view around the city and great building
Thank you for taking the time to post your review and note Delta Ottawa Hotel & Suites great proximity to all of the sites and attractions in downtown Ottawa. We look forward to welcoming you back in the future.
1 vastaus, National Hotel and Suites Ottawa"Delta Hotel in Ottawa"
The service was excellent and everyone was pleasant. I was quite pleased with the hotel and would not hesitate to stay there again on my next trip to Ottawa.
towels not avalible in swimming pool. could have a time table for slide.
"Very unhappy to receive a late offer for 15% off"
Very poor attempt of advertising for Air miles wihtout adequate explanation of the red tape..
"Can't say enough about this hotel's customer svc!"
Unfortunately, my husband suffered a heart attack in the middle of the night during our stay at the Delta in Ottawa. The hotel staff couldn't have been more kind and responsive to our needs. From calling 911 for us to sending up a tray of fruit and cheese the next day, they worked to make a bad situation bearable. My husband is doing great and is on […] the road to a full recovery. Thank you very much for everything you did for us! Lisätietoja
"Beautiful"
Hotel was easy to find and very nice but parking costs are a complete rip-off. Think ur getting a deal on the room and they charge $20+ for parking there for 10 hours...nice!
"Thanksgiving Wkd-Oct 2011"
Room was clean, food excellent at the buffet, was not able to use the underground parking at 5 ' 9" with our pick up so had to pay for city parking which was expensive and they did not offer to reimburse us any of the cost so not happy about that, they need new tvs ie. flat screen so it was good but wont be there again due to the lack of parking
Tämä asiakas ei ole jättänyt kommenttia.
Tämä asiakas ei ole jättänyt kommenttia.
"Delta Ottawa"
Shower/tub with black mold on mortar (disgusting) Scant lobby furniture badly needs cleaning Staff helpful
Thank you for taking the time to post your review on hotels.com. We were concerned to learn the shower tiles had not been properly cleaned prior to your arrival. Please accept our apologies and assurance that your experience is not indicative of our usual high standards of cleanliness. Your feedback has been brought to the attention of our Executive Housekeeper so that she may follow up to ensure your experience remains an isolated incident. Thank you again for bringing this to our attention. Although it is not always easy to receive negative feedback, your comments help us to achieve our goal of offering the highest quality service and accommodation. We look forward to the opportunity to welcome you back to Delta Ottawa Hotel & Suites in the future.
1 vastaus, National Hotel and Suites OttawaThere was a disturbing sound during night.Its resourse should be find .
Thank you for taking the time to post your review of Delta Ottawa Hotel & Suites. We were pleased to learn you enjoyed your stay and awarded us three stars. However, your comments indicating you were disturbed by s strange sound was a concern. We do hope that you reported this to Guest Services allowing our Chief Engineer could investigate, We hope to welcome you back in the future.
1 vastaus, National Hotel and Suites Ottawa"Perfect View"
The suite in which we stayed had a beautiful view from the balcony - the Parliment, the river, the War Museum, the Museum of Civilization, etc. Also, this type of suite was perfect for a family - having the separate bedroom, eating and living areas as well and the counter with sink and fridge made is so easy to travel with a baby and a very active four […] year old. The next time we travel to Ottawa, we definately will want to book this room again!! The price was excellent for the type of room and the quality of the hotel. It was perfect!! Lisätietoja
Thank you for taking the time to share your experience at Delta Ottawa Hotel & Suites. We were very pleased to learn how much your Family enjoyed staying in one of our suites. We do agree that when traveling with children, having a suite is much more convenient and comfortable. We were pleased you enjoyed the spectacular views too! We look forward to welcoming you back in the near future.
1 vastaus, National Hotel and Suites OttawaTämä asiakas ei ole jättänyt kommenttia.
Tämä asiakas ei ole jättänyt kommenttia.
The two nights spent in your hotel were very comfortable, food good, staff good we did have all we needed and wish to Thank You.
Thank you for your kind comments. We were pleased you enjoyed your stay at Delta Ottawa Hotel & Suites and hope to welcome you back in the near future.
1 vastaus, National Hotel and Suites Ottawa"Delta Hotel"
This hotel has seen better days. It definitely needs a reno. The "air conditioning" system is antiquated and sounds like a 747 at take-off. Not easy to sleep through. The linens are a bit pilly. Reception on the TV (not a flat screen) was not good. Still, it was spacious and came with a mini kitchen which worked OK.
Thank you for taking the time to offer your feedback through Hotels.com. We were pleased you found the guestroom spacious and enjoyed the wet bar, but sorry to learn the air conditioning was noisy. Please accept our apologies and assurance that your comments have been brought to the attention of our Chief Engineer for follow up. We hope that you will allow us the opportunity to welcome you back in the future.
1 vastaus, National Hotel and Suites Ottawa"Delta Ottawa Hotel & Suites"
Downtown, close to everything, clean room and staff very helpful.
Thank you for your review of Delta Ottawa Hotel & Suites. We were very pleased you enjoyed our downtown location while visiting the city, and found our staff helpful and your room clean. We look forward to welcoming you back when you next visit Ottawa.
1 vastaus, National Hotel and Suites Ottawa"The Delta Hotel &Suites in Ottawa--A Great Stay"
We were very happy with our hotel room--we requested a room with a view and got one which provided TWO great views, that of the Parliament Hill Tower and a view to the west over the Ottawa River. The room was large, the bed comfortable, the room service quick and the food good. Any questions were answered pleasantly and detailed maps and instructions […] were provided for locations of places in the city. The room was quiet at night although we could see fireworks from across the river and hear an outdoor concert when the door was open. Altogether a very nice spot! (The only disappointment was that the hotel restaurant was closed for the summer. We had eaten there previously and had enjoyed the food.) Lisätietoja
Thank you for taking the time to review your stay with Delta Ottawa Hotel & Suites on Hotels.com. We were pleased you enjoyed the views and the spacious room size and found our team members pleasant and helpful during your visit.
1 vastaus, National Hotel and Suites Ottawa"our stay at the capitol"
ottawa is a great jem of a city to visit.our stay at the delta was quite pleasant it is right near all the attractions.the hotel staff and its services are quite pleasant an not overly priced . i would go back.
"Only for short people"
very disappointing: This hotel is in the city in which I live. This was a one night get-away. This hotel was not terrible, but not great either. I recommend choosing another hotel, as there are better hotels, at better prices, nearby. Biggest problem is the bathroom. It is out of date, too small for the size of the suite, and worst of all, the shower […] head is much too low for most adults. Anyone 5'4" or taller has to crouch in order to get their head under the water stream.(no exaggeration.) They don't seem to pay enough attention to details. Our suite had been cleaned & set as one would usually expect, but the kitchen garbage, which was in a cabinet under the sink, had not been emptied from the previous guest's stay. There was no paper or cloth towels provided in the kitchen area, nor can you watch TV from the desk, as the doors to the TV cabinet only swing open, but do not recess out of the way, which blocks the view fro the desk. Service in the lounge was vitually non-existant, mainstream items were out of stock and dinks were over-priced. (remember this is my home-town, I know what the going rate is locally.) Lisätietoja
Tämä asiakas ei ole jättänyt kommenttia.
"Recreation"
Physical fitness room,Pool And waterslide were great and above average.Parking was quite expensive.
Thank you for taking the time to post your review on Hotels.com. We were pleased to learn you enjoyed your visit to Delta Ottawa Hotel & Suites, especially our indoor two-storey waterslide. We’re sorry you found parking expensive. We wanted to assure you that we conduct comparison surveys frequently to ensure our rates remain competitive in downtown Ottawa. We look forward to welcoming you back in the future.
1 vastaus, National Hotel and Suites OttawaThe hotel room was good and the location relatively good. The bed was comfortable and the room was quite, so you can get a good night's sleep.Parking at the hotel is expensive compared to other places and they let you keep the car in the garage only until 2 pm.
Thank you for your kind comments posted on Hotels.com. We're pleased that you found our location convenient and quiet, and slept well during your stay. We'd like to assure you that our parking rates are competitive with those of other hotels in downtown Ottawa, and we do comparisons every few months to ensure we remain competitive. Check-out is 11 a.m. but we have negotiated a grace period with the parking management firm to ensure our guests have a little extra time within the following hour. That being said, you are correct after 2 p.m. the parking management firm does charge an additional fee. We hope to have the pleasure of welcoming you back in the near future.
1 vastaus, National Hotel and Suites Ottawa"our stay in delta hotel in Ottawa"
Poor room,unironed bed sheats,no international plugs.Did not find hotel room attractive,carpet appears to be not very clean.bathroom quite away from bedroom.very unsatisfied.
Thank you for taking the time to share your comments. We were sorry to learn you were disappointed by the guestroom. Please accept our apologies. We would like to assure you that your experience is not indicative of our usual high standards and that your comments concerning housekeeping have been brought to the attention of our Executive Housekeeper so that she may follow up to ensure your experience remains an isolated incident.
1 vastaus, National Hotel and Suites Ottawa"Hotel nice but very out dated."
My first impressions of the room I was in was not good. The bathrooms are from the 70's with old tub, sink and faucets. The furnature was old and needed updating and the TV's are small tube tv's with terrible cable. My first reaction was "I wanted to cancel and go somewhere else". However, I gave it chance and found that the room and hotel was kept […] very clean and the service was very good! I think that is a bit pricy considering it's so outdated but I guess because the location is good, they get away with it. I would recommend staying here but I would give others the heads up so they know what to expect. Lisätietoja
Thank you for taking the time to offer your review on Hotels.com. How nice of you to get to know us, and mention the good service and high standards of cleanliness you experienced while a guest at Delta Ottawa Hotel & Suites. We do agree, some of the hotel could be updated and look forward to presenting a more modern decor to guests in the future. In the meantime, we will continue to offer guests the high standards of service and cleanliness you enjoyed during your stay. Once again, thank you for your comments.
1 vastaus, National Hotel and Suites OttawaUpon check-in I was greated couteously and promptly. When reviewing the number of guests in our party, I was asked if we had stayed at the Delta before which we have on many occassions. I was then pleasantly surprised that he was going to upgrade us to a two bedroom suite at no extra charge. This meant no cot for my daughter and my mother would have […] her own room. The staff we encountered throughout the weekend were always courteous and helpfull. My daughter used the pool and slide a few times and again the staff were very polite and helpfull. Looking forward to our next stay at the Delta Ottawa. Lisätietoja
Thank you for taking the time to share your kind comments through Hotels.com. We're pleased you enjoyed your stay at Delta Ottawa Hotel & Suites and rest assured your positive feedback has been shared with our Team Members. We look forward to welcoming you back in the near future.
1 vastaus, National Hotel and Suites Ottawa"not great but not bad, it's pretty good."
location is pretty good. The food is pretty good. The cleaners do an excellent job. It would be great if it had a mini fridge and a better tv.
Thank you for taking the time to share your comments through Hotels.com. Our guest's feedback allows us to maintain and improve upon our standards of service and accommodation. This is essential to our goal of exceeding guest's expectations. When you next return may we suggest one of our studio guestrooms which include a wet bar with mini-fridge. Hopefully, we can improve upon "pretty good" and delight you with a great experience! We look forward to welcoming you back.
1 vastaus, National Hotel and Suites OttawaTämä asiakas ei ole jättänyt kommenttia.
"Needs updating"
Service was poor start to finish. No parking for full sizes truck, told to leave it on the street. Then no one to help me carry my bags from the street to the hotel, both at check in and out. Given the wrong room, again no help to move my stuff. Rooms are dated. Washrooms are small. House keeping was knocking then opening my door at nine am, check out […] isn't till eleven. Service is non existent. Except with the bill. Very quick to slide that under the door. Lisätietoja
Thank you for taking the time to post your review on Hotels.com. We were disappointed to learn no one took the time to indicate the two outdoor lots nearby which could have accommodated your truck, and also that the check-in process did not meet the usual high standards our guests enjoy. Please accept our apologies and our assurance that your feedback has been reviewed with our Team. We value your comments as they allow us to improve, which is essential to our goal of exceeding guest's expectations.
1 vastaus, National Hotel and Suites OttawaTämä asiakas ei ole jättänyt kommenttia.
"pool"
not enough life jacket and the slide was ok not to book youre hotel over
Thank you for taking the time to post your review of Delta Ottawa Hotel & Suites. We were sorry there were not enough life jackets during your visit. Thank you for bringing this to our attention, our Health Club Manager has followed up with an order for additional life jackets.
1 vastaus, National Hotel and Suites OttawaTämä asiakas ei ole jättänyt kommenttia.
Tämä asiakas ei ole jättänyt kommenttia.
"From top to bottom.... Worst Hotel EVER!!!"
The staff has no respect for their paying customers. I will never go back to this hotel again. Event staff, front desk staff, and Hotel management most of all are very very rude and inconsiderate.
Thank you for taking the time to post a review of your experience at our hotel. Please accept our apologies for any inconvenience experienced during your stay with us. Our intent is to address all concerns effectively and, as such we have reviewed your feedback with our team and will use it as a learning opportunity.
1 vastaus, National Hotel and Suites OttawaTämä asiakas ei ole jättänyt kommenttia.
"Delta Hotel and Suites Ottawa"
Not to be confused with the Delta across the road, which was causing a lot of confusion for guests. Watch out for the newspaper left at your door , you get charged for it at the end!. Also there was very limited wi fi access in the hotel, we could only access it on one chair in the lobby. Great access to all dowtown shops and Parliament Hill. Very pleasant […] staff except for one lady in the Sparks bar who greeted our request for drinks with horror and the next time made us wait 25 minutes for a repeat order. Great hotel with pool and gym ideal for business, couples or families. Hefty parking charges. Lisätietoja
Thank you for your feedback regarding your recent stay at our hotel. I am very sorry for the service you received while you were visiting our lounge. I would like to assure you that we will use your experience as a learning opportunity for improvement in this area.
1 vastaus, National Hotel and Suites Ottawa"Delta--pull-out couch?"
Pull-out couch/bed was not comfortable and slanted towards the back. The main bed in the bedroom was quite comfy. Good kitchen area with a cold fridge! Water slide was enjoyable. Elevator took a long time and the garage situation was weird with one attendant doing all the in-out and signage not being clear. Also no help with luggage in garage and only […] one small elevator to parking. Lisätietoja
Tämä asiakas ei ole jättänyt kommenttia.
Tämä asiakas ei ole jättänyt kommenttia.
"OTTAWA DELTA HOTEL AND SUITES"
THE MAIN REASON FOR STAY WAS WINTERLUDE, THE PULL OUT BED FOR THE CHILDREN AGE 8 AND 11 COULD NOT SLEEP WAS SO UNCOMFORTABLE NOBODY GOT SLEEP WITH 4 IN A BED (ARE BED FOR THEY COULD SLEEP.) FIRE ALARM WENT OFF AT 130AM FOR 1 HR. NO ANSWER AT FRONT DESK. SO THE NEXT DAY WAS VERY TIRING FOR ALL AFTER NOT ALOT OF SLEEP. SUNDAY MORNING WE TREATED THE KIDS […] TO A BREAKFAST BUFFET IN THE HOTEL RESTAURANT @ 17.95 per adult x2 and half for the kids x2 cold cold food no bread for toast etc. no service but brought a bill ... Lisätietoja
"Delta Ottawa hotel"
Although the hotel is conveniently located to all major attractions including the government buildings, the staff were not friendly and the rooms were not cleaned between nights. As well, unfortunately a fire alarm went off in the middle of the night, we were explained that due to the number of families with children, a child had pulled the alarm in […] the night. Lisätietoja
"New Years in Ottawa"
This hotel was in a great location; in a convenient walking distance to the Parliment Buildings, and other beautiful sites to see. Loved our room. Room was clean and comfortable. I would suggest that if you are considering booking a room, that you ask them if there are any big events, such as hockey tournaments, reserved for your time there. Check out […] Sparks street at night, it is gorgeous, especially in the summer. Lisätietoja
"Clean, Comfortable, and Great Location"
I stayed at the hotel due to it's downtown location close to shopping malls and whatnot. The parking structure was sort of hard to find (being that it was underneath the hotel) but once you find the garage its actually a nice, secure facility. After getting to the hotel, they allowed me to check in a few hours early and I was given keys and friendly […] service by the hotel staff. When I went to my room, the internet was the modem and ethernet cable which was fine for my laptop however I also had a handheld internet device I couldnt use in my room (however, a starbucks around the corner did allow me to connect during coffee). My room was very clean, the bed was very comfortable. My room didnt have a remote to go with the TV but after contacting the front desk, I had one in minutes. The pool is very large and the spa tub was very comforting after a long day out in Ottawa. This hotel is close to all the major bus stops to take you around Ottawa, and it was very close to Rideau Centre for shopping and close to Parliament. I would recommend this hotel to others for sure, the staff was friendly, my car was securely parked, and it was so easy to get around to different locations from there. Lisätietoja
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