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0108 08097Tämä puhelu on ilmainen. Suomenkielinen asiakaspalvelu Ma - pe 09 - 17.00. Muina aikoina palvelemme Englannin kielellä.
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Hotels.comin asiakkaan arvostelema touko 9, 2011
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Sijainti.
Tämä West Edmonton Mall -osassa kaupunkia Edmonton sijaitseva Fantasyland Hotel on lähellä kohteita West Edmonton Mall, Galaxyland ja World Waterpark.Lähistöllä on myös Fort Edmonton Park.
Hotellin palvelut.
Hotellissa Fantasyland Hotel on täydet kylpyläpalvelut, kuntokeskus ja uima-allas sisällä. Ilmainen nopea langallinen Internet-yhteys on käytettävissä yleisillä alueilla. Tämän 3,5-tähden majoitusliikkeen (hotelli) liiketoimintapalveluihin kuuluvat kokoushuone, limusiinipalvelu ja AV-laitteet. Lisämaksusta vierailla on käytettävissään lentokenttäkuljetus - menopaluu. Itsepysäköinti sisältyy huonehintaan. Henkilökunta voi järjestää: hääpalvelut, tilaisuuksien tarjoilut, liiketoimintapalvelut ja kiertuepalvelut. Hotellissa on muun muassa seuraavat lisäpalvelut: kasino, kylpyläpalvelut ja kahvila.Tämä on savuton hotelli.
Vierashuoneet.
Fantasyland Hoteln 355 ilmaistoidussa huoneessa on tallelokerot ja kahvin-/teenkeitin. Televisioissa on satelliittikanavat, joihin sisältyvät videopelikonsoli ja maksulliset elokuvat. Huoneissa on langaton Internet-yhteys. Kylpyhuoneissa on suihku/amme-yhdistelmä ja meikkaus-/parranajopeilit. Lisäpalveluihin kuuluvat silitysrauta / -lauta ja kattotuuletin. Lisäksi vierashuoneissa on saatavissa pyydettäessä: turndown-palvelu ja herätyssoitto.
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
**Nämä palvelut ovat ehkä saatavana vain määrätyissä huoneissa tai yksiköissä. Joistain palveluista voidaan periä lisämaksu.
Fantasyland Hotel -hotellissa on ravintola. Huonepalvelu (auki rajoitetusti) on käytettävissä.
Seuraavat aktiviteetit ovat saatavilla joko hotellissa tai sen lähistöllä, ja ne saattavat olla maksullisia.
Hotelli veloittaa seuraavat maksut ja vakuudet joko palvelun toimittamisen, sisään- tai uloskirjautumisen yhteydessä.
Edellinen luettelo ei ehkä kata kaikkea. Maksut ja vakuudet eivät välttämättä sisällä veroja ja ne saattavat muuttua.
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
"fantasy land hotel"
Front desk staff were very nice and friendly. Hotel is starting to show its age, Toilet broke first time we used it. Staff was there within half an hour to repair it. Elevators were very slow and most of them didnt have covers on the top to let you see if it was going up or down. We enjoyed our stay but the price is not really worth the condition of […] the hotel. Lisätietoja
"Love staying in the mall!"
The hotel is nice to stay in because it is right in the mall...the convenience of being in the mall with kids is something that we really enjoy!
"Fantasyland hotel- over rated and out dated."
Very dated. Rooms really need to be updated. Very nice to be right in the mall but everything closed at 6pm on Sunday night, even the pool. But you can still catch a movie, which we did. Hard to find a good sit down breakfast before 9am in the mall. Too expensive and overrated for sure.
"Fantasyland Hotel Edmonton Alberta"
The hotel is very well placed for visting the local mall. It has very friendly staff and the rooms are large an comfortable. Rooms are starting to show some signs of wear but generally they are very good. Only problem was the 4 lifts, you wait ages for one to arrive.
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had to pay 9 bucks for internet... what a joke
"Pets"
You have to sign a paper when keeping a pet here- cannot leave pet alone in the room for any amount of time.. Fyi. awesome rooms though
"Great Hotel but don't stay on the 4th floor."
We have stayed at this hotel a number of times and have always been happy. This was our first bad experience. We were on the 4th floor. The banquet and party rooms are on the third floor and it is really loud. It kept us awake until 2am. We should have been warned about this and given a discount or choice on a better location.
"fantasyland hotel"
I stay here every year for Christmas shopping, mainly because of the convenience. I think it is over priced for what you get but it is attached to the mall so they have a captive audience and I'll pay whatever they charge. Even when you book in 4 people you have to request extra towels, cups, glasses every day. This year when I called the 1-800 number […] for the hotel reservation I ended up at hotels.com somewhere not in Edmonton, speaking to someone that had a bit of a problem with english and had no idea if I was booking at the right hotel and then found that the room was charged to my visa at that point, 3 months before the visit. This has never happened before and I wasn't impressed. I collect from others and might have wanted to pay cash. Thought I was providing my credit card to reserve only. If we had to cancel, can only imagine how much fun it would have been getting a refund. But, no matter what I'll be booking again next year. Lisätietoja
"Fantasyland Hotel Edmonton, Ab"
very nice clean room. The buffet breakfast was great a very good variety
"Fantasyland Hotel Stay"
We really enjoyed staying at this hotel because of the convenient access to the water park and galaxyland. It was wonderful to be able to shop, drop our packages off in the room, and then go swimming without ever leaving the mall. The rooms were nice and large, with high ceilings to make it feel even bigger. I definitely would recommend this hotel!
"Fantasyland Hotel"
The proximity to the mall is the best thing about it. The rooms are nice but some of the features in our room didn't work. We had to call maintenance twice.
"Fantasy Land Hotel_ Edmonton"
Nice place but when we went there the elevator is under repair, other than that its all okay.
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"Fantasy Land hotel Edmonton AB"
Our experience was very good, we can't complain about anything.
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"Excellent for visiting the mall"
We went to Edmonton to see the Mall. The motel was very convienient. The staff was friendly and very accomidating. We had 2 adults and 3 teenagers in a standard room with 2 queen beds and it was good sized. The only thing missed was free wireless internet
"Fantasyland Hotel in West Edmonton Mall"
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"Fantansyland Hotel."
The staff was very friendly.Elevators needs more maintenance. They need more the 2 working all the time for the amount of people that use it. Sometimes the 3rd one worked other times it didnt. The room we were staying in had a problem with the tv where it would shut down.Tried fixing the problem but could get it to stop. Other then that our stay was […] comfortable. Lisätietoja
"Fantasy Land Hotel in Edmonton"
The staff was very helpful. The restaurant L2 Grill was exceptional. We have a little girl with allot of food allergies and they were so considerate and accommodating to our and her needs. The manager, cheff and assistant all took such care to prepre meals that she could eat. We were a group of 8 with kids and we all had a awesome time. We received […] joining rooms that we requested as well. Thank you for the great stay. The only thing we would have changed was the staff at the water park were not very helpful on accomadating groups and making suggestions to better our experience there. Lisätietoja
"Great Time"
We enjoyed our stay at the hotel very much. Everyone was very friendly and helpful which was much appreciated. Thank you so much.,
"Fantasyland Hotel Edmonton, AB"
Room was not consistently cleaned, and things like the coffee was not always refilled, and floors were not vacuumed for days. Room was even monitored by day supervisor for one day and still fell short of clean. The garbage from our room was even left on our room floor. Not good when we had two babies under two with us. Ate at the L2 grill, wanted the […] continental breakfast, waiter would not listen to us and kept trying to sell us the more expensive breakfast. We had to state three times we just wanted the continental breakfast. Then he watched us like we were criminals as if we were stealing our food. Our last night some equipment above our room (we were on the top floor) started making a very loud noise at 5:15am, waking us up, then started filling the room with some diesel exhaust smell, we informed the front desk, they did nothing to compensate, or even offer help to clear the room of exhaust. We had to open our windows and put our babies in our bed for fear of carbon monoxide poisoning. We got no sleep. Not good when we had to drive 10 hours home that day. Parked our vehicle and trailer in the valet parking our last night, since we had to park it, the concierge said he would not charge us. The next day when we were leaving the concierge on duty and the concierge manager questioned us with an accusing tone as to why our vehicle was in there without paying, stating that if we park in the valet parking we have to pay for it. Insinuating that we sneaked it in there to avoid paying. Never have I received such bad service from a hotel, I’ve had better service from hotels that are dumps to look at. Lisätietoja
The only thing I didn't like was the elevators were slow and always a long line up to get on them.
"the fantasyland hotel is so convienient!"
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"fanatasyland hotel edmonton alberta"
one of the elevators still was not working but we did not have a problem when needing an elevator. The ice machine on our floor was not working for the 4 days we were there. When we called down, they did not care, just said use another floor to get ice. We had alot of problems with our tv as it was very slow to change to any channel or do what we wanted […] with it. We originally had a standard room, but at check in was offered a theme roon for only $10 a night extra for each night, we said yes and had a good time in our roman theme room.. All and all our stay was pleasant but certainly had afew glitches and We were very surprides at the poor attitudes of most of the staff members. Lisätietoja
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"Fantasyland Hotel"
We stay at this hotel because we can do whatever we need in the Mall. Shop, dining, movies, etc. The room was okay but bathroom not very clean - mould in shower. 2 times during our 1 night stay, housekeeping staff entered our room when we were in it. We found this unnerving. Elevators are very slow although I note that they had put up a sign announcing […] on-going renovations of them. Otherwise stay ok but certainly not cheap. Lisätietoja
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"Our stay at hotel"
Room was clean,staff friendly and helpful!Elevators a little slow but work was being done on them,but overall stay was great! thx
"Fantasyland Hotel Edmonton Mall"
Great time......really kid friendly and wonderful staff
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"Fantasyland Hotel - West Edmonton Mall"
Very clean and comfortable rooms, spacious and decorated elegantly with modern decor. Well equipped and located inside the West Edmonton Mall with easy access to much entertainment. Friendly staff and overall value for money.
"Fantasyland Hotel in Edmonton, Alberta"
Our stay at the Fantasyland Hotel in West Edmonton Mall made everything so convenient. We went shopping, swimming, on rides, skating, to the casino and had a large choice of places to eat. There was something for every member of the family. The hotel staff are efficient and courteous, and the rooms very comfortable. We hope to go again.
"FantasyLand Hotel - Edmonton, AB, Canada"
FantasyLand Hotel Review: Our Family was VERY DISAPPOINTED with the Fantasyland Hotel. We stayed with two other families and were woken up two nights in a row by disturbances in the hallway. Security was NO HELP, they actually let the loud obnoxious drunks stay in the hallway. Despite multiple calls to security, we spend two nights awake from 3-5 am, […] then had to wake up at 7 to our own young children...which made our days miserable...we did not get to enjoy our vacation as we should have...I am very disappointed, the next day when we confronted the hotel with our ordeal, all they said was "at least you are all ok' and 'that's too bad'...they did not offer to refund any part of our stay, we will definately not stay here again. The only thing this hotel has going is it's location. We were also unable to use the shower in our room, it constantly switched from extreme heat to cold; again the hotel simply said 'sorry'. Lisätietoja
"Long waits"
Everything was great, except the elevator was undergoing renovations (supposedly taking months) and the wait was up to a half hour long during peak times. Understand repairs need to be done, however little done to accomodate.
"Fantasy Land Hotel"
I stayed at the Fantasy Land Hotel in one of the theme rooms and was quite disappointed. I expected a lot more for the amount that is charged and the room was not very nice.
"fantasyland hotel Edmonton."
This was our 3rd time at fantasy land hotel, clean,comfortable,conveniently located to "world waterpark" which we love!..... staff helpful and polite, only problem is the mall closes at 9pm so with so much to fit in i wish the amenities could close about 10pm!!! overall a great place and will definatly return.
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"Fantasyland Hotel- West Edmonton Mall"
We stayed at the hotel for 4 days and were there to attend a wedding. Rooms were very comfortable and clean. Very impressed with the hotel staff and conference/wedding coordinator. Friendly , helpful and very professional. Would reccommend having a wedding or conference their. Only small complaint the elevators were slow- however they did have signs […] posted that they are being worked on to updated . Pricing was reasonable during the week a bit high on weekends. Located in West Edmonton Mall where there is lots to see and do. Lisätietoja
"OUR STAY"
WAS CLOSE TO EVERYTHING WE WANTED. FACILITIES WERE TOP NOTCH REALLY ENJOYABLE EXPERIENCE
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