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0108 08097Tämä puhelu on ilmainen. Suomenkielinen asiakaspalvelu Ma - pe 09 - 17.00. Muina aikoina palvelemme Englannin kielellä.
Sijainti.
Kaupungissa Napa sijaitseva Silverado Resort and Spa on lähellä kohdetta Black Stallion-viinitila. Alueen muihin nähtävyyksiin kuuluu Napan oopperatalo.
Kohteen palvelut.
Hotellissa Silverado Resort and Spa on täydet kylpyläpalvelut, golf-kenttä ja 10 ulkouima-allasta. Tämän 4-tähden hotellin liiketoiminnan palveluihin sisältyvät liiketoimintakeskus, kokoushuoneet pienille ryhmille ja teknologiatukikeskus. Lomakylä, jossa on 2 ravintolaa ja myös kahvila, allasbaari ja baari / aulabaari. Henkilökunta voi järjestää: hääpalvelut, tilaisuuksien tarjoilut ja liiketoimintapalvelut. Hotellissa on muun muassa seuraavat lisäpalvelut: kuntokeskus, lastenallas ja poreallas.Lisämaksusta vierailla on käytettävissään lentokenttäkuljetus - menopaluu aikataulun mukaan. Asiakaspysäköinti sisältyy hintaan. Hotellissa on tupakointialue. Tämän hotellin kunnostustyöt valmistuivat: 2004.
Vierashuoneet.
Huoneissa on parveke tai terassi. Silverado Resort and Span 435 ilmaistoidussa huoneessa on takka ja iPod-telakat. Vuoteissa on vuodevaatteet egyptiläistä puuvillaa ja ylelliset vuodevaatteet. Vieraat voivat käyttää huoneessa ilmaista nopeaa langallista Internet-yhteyttä. Televisioissa on parhaat kaapelikanavat ja maksulliset elokuvat. Kaikissa huoneissa on ilmainen sanomalehti ja suoravalintapuhelimet, jossa on vastaajapalvelu; ilmaiset paikallispuhelut sisältyy huonehintaan (voimassa saattaa olla rajoituksia). Kylpyhuoneissa on suihku / amme-yhdistelmä, kylpytakit, designer-hygieniatuotteet ja hiustenkuivaaja.
Kaikissa vierashuoneissa on minibaari ja kahvin-/teenkeitin.Lisäpalveluihin kuuluvat CD-soitin ja silitysrauta / -lauta. Lisäksi pyynnöstä saatavissa oleviin palveluihin kuuluvat turndown-palvelu, allergiatestatut vuoteet ja herätyssoitto. Tarjolla on siivouspalveluita: päivittäin. Kaikki hotellin Silverado Resort and Spa vierashuoneet ovat savuttomia.
Hotels.comin asiakkaan arvostelema marras 13, 2011
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Hotels.comin asiakkaan arvostelema elo 2, 2011
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"Book it!"Hotels.comin asiakkaan arvostelema heinä 21, 2011
A really good (nice and clean) place considering the price and location. Alongside a commercial street with lots of food joints, safe location.
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
**Nämä palvelut ovat ehkä saatavana vain määrätyissä huoneissa tai yksiköissä. Joistain palveluista voidaan periä lisämaksu.
Hotellin kylpylässä on hieronta- ja hoitohuoneet.Palveluihin kuuluvat kasvohoidot ja kehon hoidot.
Hotellissa Silverado Resort and Spa on 2 ravintolaa, ja tarjolla on: aamiainen, lounas ja illallinen. Huonepalvelu (rajoitettuina aikoina) on käytettävissä.
Lomakylä tarjoaa seuraavat tilat: golf-kenttä ja kuntokeskus. 10 ulkouima-allasta ovat käytettävissä, kuten myös lastenallas. Muihin vapaa-ajan palveluihin kuuluvat poreallas, sauna, höyryhuone ja kuntokeskus tai -sali.
Seuraavat aktiviteetit ovat saatavilla joko hotellissa tai sen lähistöllä, ja ne saattavat olla maksullisia.
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
Napa marks the southern gateway to this famous wine-growing valley. Napa’s downtown sports an open-air shopping mall, a renovated opera house, upscale riverfront developments, and wine-tasting locales. The popular wine train chugs through vineyards and past the scenic town of Yountville to St. Helena.
näytä kaikki hotellit kohteessa: Napa"great golf course"
first time to napa...what a good way to get introduced. will definitely be coming back
"El Silverado"
Nice place has charm... Morning breakfast chillaquilles is a great dish along with make your own bloody mary. We used the spa and the masseuse's where very good.
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"It's still Classic"
Beautiful surroundings, outstanding golf & spa, rooms cottage style and a little dated but comfortable.
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"nice"
This hotel was great for what I needed it.
"Wine Country"
We have been going to Siverado for many years. I miss the Sunday Brunch in the main building. Get a resort property, instead of a rental property, if you can. The unit we stayed in had some kind of funky heating system. Had to call maintenance, which came right away and gave us info on wineries that locals go to, so turned into a positive experience. […] Golf course is still great and so is the spa. Lisätietoja
"Not a good place to stay for a single night"
This hotel is a probably a nice place to stay if you play golf or plan to stay for a few days. It definitely isn't the place to stay if you just plan to stay one night on the way to somewhere else. You pay for, but don't benefit from the facilities (Spa, Tennis, Golf, Pool etc). Rooms are in "chalets" with cooking facilities etc, again nothing you […] use for one night. We were also kept awake a lot of the night by a noisy heating system. Lisätietoja
"not a 4 star"
we were ushered into our 1 bedroom suite with fireplace and it was like we just time traveled into the 80's. This was on our 7th wedding aniversary so I got on the phone with the front desk and asked for a remodeled suite which we fortunately got. The remodeled suite was good but not 4 star good. TV signal still analog, cheap appliances, calls to the […] front desk that went unanswered. This is a tired resort that is in need of investment and overall management shakeup. Even the front desk staff at check-in seem to have stopped caring a while ago. Mediocrity embodied! Lisätietoja
"Silverado Hotel, Napa"
Great bargain, very clean rooms. However, check-in was very slow and front desk seemed understaffed and inexperienced. Possibly not their fault, but they gave us really bad directions to a winery we were visiting. Could be mapquest's error.
"Weekend Getaway"
The service at the front desk was okay. The rooms were not clean.
"great place to stay in Napa"
Nice location and close to wineries and restaurants. Enjoyed our stay there and had a nice one bedroom unit with a fireplace and full kitchen. Felt like a condo/apartment with a great view of the surrounding grounds. Bed was very comfortable as and it was nice to be able to make coffee in the a.m. Wish we could of stayed longer than one night.
"Silverado Resort and Spa in Napa Valley"
Beautiful setting! Very friendly staff. The room had a great view of the golf course and the beds were extremely comfortable!
"Wow!!"
From the second I got out of the car, the red carpet treatment started! The check-in was easy, the bell captains were great...they had ordered cabs for us, picked us up in shuttles. Just the best stay ever! And...to top it off, I accidently left a very pretty necklace in the room and they are sending it to me. I can't wait to go back.
"Beautiful, but old and COLD!!!"
The staff was professional and friendly. I loved the beautiful grounds and layout of each of the buildings. It really felt private in our room with the distance between units. However, the buildings are old and in serious need of updating. Not just cosmetically, but get some insulation in the walls! It was freezing. I was pretty frustrated that the […] heater wasn't turned on prior to arrival. It was so cold in our room that I couldn't take my jacket off for 15 minutes. Even with an in room fireplace we ran the heater all night. Lisätietoja
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"Silverado in Napa"
Very nice and comfortable. Would stay again only longer next time!
Thanks for your review of Silverado Resort and Spa. We are glad to hear you had a great stay while you were with us and will look forward to welcoming you back soon.
1 vastaus, Silverado Resort and SpaTämä asiakas ei ole jättänyt kommenttia.
"The Silverado Hotel and Spa Resort in Napa Ca."
The room was a bit cold and it is a older version. Wall heaters and really only 1 window which is the sliding glass door which is also the entrance to the room. I say this to prepare the next guest not to have expectation on the room. But the spa and the mansion was AWESOME!!! The staff was very friendly and personable. I do recommend this place but […] again don't have expectation on the room. Lisätietoja
Thank you for taking the time to review Silverado Resort and Spa. We are glad you enjoyed your stay. From the sound of your review, the room you stayed in was our Standard Resort guestroom. I would like to let you know that we do offer a couple of more spacious rooms on property as well, like our junior or one-bedroom suites. With our one-bedroom suites, you would get a separate living room, full kitchen and fireplace. Thanks again for your review and we will look forward to welcoming you back to the Resort in the future.
1 vastaus, Silverado Resort and Spa"Nice stay"
My wife and I usually stay closer to Calistoga, but we made some last minute arrangements and I found this place. It was nice, clean and still close to all the wineries we come up to visit. The spa was nice and staff was excellent. My only complaint was our room service breakfast. The food was just meh and a bit pricey. I spent $50 for a glass of OJ, […] toast and an over baked croissant. The description in the menu made it seem some much better. I would still stay here again just avoid the in room food service. Lisätietoja
Thanks for taking the time to review Silverado Resort and Spa. We were thrilled to hear you enjoyed your stay. I will make sure your review does get into the hands of our Food & Beverage manager so we can take a look at what we can do to improve upon our Room Service menu. We hope to welcome you back in the near future.
1 vastaus, Silverado Resort and Spa"Great for baby boomers or people with kids"
Service at the front desk was mediocre. Not going back.
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"What a treat!"
We were priviledged with a stay at this lovely resort last weekend and were more than satisfied with our stay. The staff was courteous, friendly, helpful and just all around lovely. We were upgraded to a suite that was beyond beautiful with a view of the hills that was breathtaking. We immediately commented that we wished we were staying for a week […] rather than just the one night. We found your establishment the perfect combination of class, romance and efficiency and hope to return again and again. Lisätietoja
Thank you very much for your kind reviews about Silverado Resort and Spa. We are so happy you enjoyed your stay with us and hope you will be able to come back and enjoy that week you mentioned in your review....or at least a couple of days!
1 vastaus, Silverado Resort and Spa"Wine Tasting/Relaxing Weekend"
Overall, my fiance and I loved this hotel. There is no question that we will be back to visit. (The bar should be exempt from the following comments, it will be reviewed further down) The service at this hotel was amazing. From our arrival, the early check in, even bumping into service personnel around the resort, everyone was happy and more than willing […] to help. Having this type of attitude facing your customers really improves your overall experience. Unfortunately the bar was a different situation. On average our table waited 30 minutes between seeing our server to be able to order drinks, get more water, order deserts, etc. Drinks were good, but some were too expensive ($10 for a Black Russian is too much). The resort is extremely clean and quiet, which we loved. The bed in our room was very comfortable, although the insulation could be better (descent amount of outdoor noise in the mornings). Overall I wouldn't hesitate to recommend this hotel, just maybe go to a different bar or bring your own liquor and sit outside. Lisätietoja
Thank you for you kind review on Hotels.com with regard to your recent stay at Silverado Resort. We are happy you enjoyed your stay and our staff. I would like to let you know that your review has been forwarded onto our Food & Beverage Manager for follow up with our Main Bar service. We do apologize for your experience. Again, thank you for your feedback and we will look forward to welcoming you back to the resort soon.
1 vastaus, Silverado Resort and Spa"The Silverado Resort and Spa - feels like home"
The Silverado Resort and Spa is a favorite of mine because it is quiet and offers elegant comfort. The rooms always give me the sense I am in someone's home rather than at a hotel. The plantation-style main building and surrounding grounds are beautiful and lush. I look very forward to my next stay, as I know it will be relaxing and comfortable.
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Thank you for your recent review on Hotels.com. We would love to be able to better understand what went wrong with your stay for you to give us two stars. We want to make sure we are giving our guests the best experience possible and by letting us know what we can do to achieve that, we can better serve you for your next stay.
1 vastaus, Silverado Resort and SpaTämä asiakas ei ole jättänyt kommenttia.
"silverado napa"
Great staff, housekeeping staff was awesome. Recommend two bedroom for families, still offers some privacy.
loved room great price.could use weather stripping around door.
"Fireplace room but you have to pay for Duralogs?"
We have spent at least a dozen nights at Silverado in the past two years. The rooms are a bit dated, but we love the location, and resort, and the surroundings. This weekend, we spent one night in a "junior fireplace room" which was wonderful, and we enjoyed our evening, drinking wine by the fireplace. But imagine our surprise, on checkout, that when […] we asked for two more Duraflame logs we were CHARGED $3.00 each!!!! Come on, folks, this is NOT Motel Six. Since we pay more for a "fireplace room", don't you think that the logs should be "gratis"????? Lisätietoja
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"Nice hotel - great location"
It has it's pluses and minues. Resort is kind of dated, probably in need of some updating. Definite plus is the location and the price in the winter. Minus was that our room was kind of funky. There wasn't a "door" but a sliding glass door as an entrance. TV is old and had weird lines going through the entire time. Hot tub at main pool was out of commission […] but staff was nice enough to send us over to the Spa so we could use the pool and hot tub there. Staff are very friendly. Lisätietoja
"Relax in Napa"
We just spend a couple of nights between Xmas and NYE to relax. Perfect place. Cosy little cottages with kitchen corner and private little patio, a little outdated but very clean and very comfortable. The pillows were so soft -no the regular hard, foam filled ones- and the fluffy german-style bedcover kept us warm. Very nice setting just outside Napa, […] with golf course, several tennis courts and pools/jacuzzis. Nice Spa (did not go) and state-of-the-art gym also on the property, just across the road. However, resort is not within walking distance of Napa, so some means of transportation is needed to catch a dinner at some excellent local restaurants or go on a wine tasting tour. Lisätietoja
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"Silverado Resort"
Still a great resort and quiet, comfortable surroundings. Their restaurant food was excellent. They have 2 superior golf courses as well.
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"Home away from Home in Napa"
This was a last minute hotel selection and we were extremely satisfied with the accommodations. The resort is in a secluded area of the Napa hills and we couldn't have asked for anything better. The area is lush, beautiful, quiet and serene. The perfect place to get away and relax for the weekend. We will definitively be coming back again.
"Hotel in Napa"
Too big a a little old fashioned and impersonal
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"Room Heater"
Room heater was not working properly and very noisy and could not sleep because of heater noise.
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"Unexpectedly surprised"
After reading the reviews on here, I thought the experience could go either way. It went the right way. Beautiful landscaping and grounds. Large comfortable room. Free bottle of wine. Lots of kids here.
"great tennis getaway"
I loved it! went day after thanksgiving and they had a wonderful surprise caroling and hot apple cider, and a tree lighting! Laura xo
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