Howard Johnson Colorado Springs - Colorado Springs

Service was terrible. Hotel itself looks really run down. Very dirty feeling. Will not stay again.

Service was good. They provide items you might have forgot. Breakfast is fruit, waffles, bagels, muffins, coffee & cereal. Right at south entrance to USAFA so if your coming for graduation, It's a great location. You can here some car noise as it's right on I25 & Academy. Bed was comfortable. Rooms are dated, but clean and the only complaint was the […] bath fan was extremely noisy. You have to weigh room rate vs dated rooms, it was a good deal, for me, for this trip. Lisätietoja

Misinformed of rate at time of reservtion. staff not able to provide tv guide ot tell us how to find help. mattress sagging in middle coffee grounds still in coffee maker from previous guests. I can go on and on..... Will never book with howard johnsons again. NEVER

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The room service and comfort was fine. HOWEVER when it snowed I had to shovel my own snow from the walks. The motel is on a hill and they did not provide snow removal service for 2 days. Had to walk to my room because I could not drive the car up the snow covered hill. Ran out of bread for breakfast toast one day.

Good Value, decent area and close to interstate. Nothing fancy but clean and quiet. Will stay there again.

We have stayed here in the past and have not been disappointed with the rate or service. The mountain view from the west side is superb! Although the breakfast menu has changed from delicious biscuits and gravy, the waffles are great!

The room and location were fine and the daily service was great. HOWEVER, you are on your own if it snows. Three other motels within walking distance of this one had parking lots cleared of snow almost before it ended, and they were on flat land. This Howard Johnson motel is on a hill and you had to shovel the snow from your own walk. There was no […] snow plow service for 2 days after the snow ended. By the time the plows go there, the snow pack and ice were there to stay. My wife slipped and fell one morning on the way to breakfast. I could not climb the hill in my car and had to walk to and from the room the first day after the storm. One would think that if you own a motel in a winter area with snow, snow removal and safety of guests would be a priority. No so here. This motel might be fine in the summer but next winter trip to Colorado Springs will not be spent at this Howard Johnson. Lisätietoja

The desk clerk did not tell us that access to the rooms was from the outside, or that there were two sides for access. We had to go back down to speak with the desk clerk, whom we couldn't find because she had been outside speaking on her cell phone. After what seemed like an eternity when you have someplace you have to be, we did find the room, but […] it was cold. No one bothered to turn on the heat prior to our arrival. It's cold in Colorado in December. I would compare this hotel to hotels I stayed in in the 70's. It is very outdated and the customer service was extremely poor. The breakfast offered had very little nutritional value. No whole grain breads or cereals. No protein. I won't be staying there again. Lisätietoja

Great if visiting Airforce Academy. Great price for location. Clean.

The location is the best you can ask for, right in the center of everything. I wanted to give them all 5s but I wanted to be honest. The staff was kind of cold and the heat in the room wasn't that great. The room was clean fresh smell and the shower always had HOT water. I will be making a lot more trips to Colorado Springs and I will be staying at […] the Howard Johnson each time. Thank You very much Hotel.com!! Lisätietoja

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If you get a room for a discounted price make sure that you don't get stuck on the fourth or fifth floor where the lighting is bad and wifi doesn't work. I called down to the desk and was told "well mine(computer) is working" and I was welcomed to come downstairs and use the one in the lobby. I realized why I got the room in the corner with a broken […] outside light and not able to use my laptop: it came with the discounted price. However the next day when I told the clerk that the internet on my phone didn't work either, she moved me to a lower floor. That was the end of the problem. On a whole, the stay was nice, the clerk was very nice and made me feel welcomed. Close to resturants and stores. Good lighting in the parking lot. No one "hanging out"I Realistic pricing for one person or a family of four. I will probably use this hotel again and recommend it to others. Lisätietoja

Very helpful staff - beautiful view of Pike's Peak - great location with a variety of stores & restaurants within walking distance

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For the price this is a definate must...comfy bed,large room and excellent service. AAAAA+++++

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This hotel is good for the price and the location close to the Air Force Academy is great. However during USAFA events (ie: Parent's Weekend, etc.) the parking lot is not big enough to accomodate all the vehicles and the breakfast area cannot serve all the guests in a time efficient manner. For any other time, I am sure it is a great choice and we enjoyed […] our stay. Lisätietoja

I was disturbed by the odor of possibly "cat urine" in our room. The blanket had several tears in it as well as the top sheet on the bed. The elevator in the building where the lobby is located has a defective door. Danger of closing on or seriously injuring someone. We were very disappointed in the quality and choice of the breakfast selection. It […] was limited to waffles, juice, milk with a bowl of oranges/apples, one muffin choice, bagles,coffee and tea. Poor selection offering no yogurt or protein (eggs or bacon). The only redeeming factor was the location! Lisätietoja

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Large room and bathroom, Bed very confortable, Was great for the rate.

Pool was dirty was not up to expectations of my past howard johnson hotels

I was charged for a key I dropped off and charged for a safe we never used. THE FINE PRINT STATES YOU NEED TO TELL THEM AT CHECK OUT YOU WANT TO BE REFUNDED FOR THE SAFE FEE! When I checked out at 4AM the front desk girl was sleeping in the lobby. When she woke up she began some computer update and was unable to check me out and told me to just leave […] the key. So I left thinking everything was ok. A week later I found a charge on my card for a Key and Safe charge I was unable to avoid. Note: I was not a disgruntled traveler. Lisätietoja

I had a nice stay while in Colorado for the Pikes Peak Marathon. The view was beautiful and I really cannot complain about the service. It was a nice stay all around.

The desk clerk was wonderful, pleasant and so helpful. She knew where ever venue is located and gave clear directions! Breakfast was plentiful and tasty.....I have been to much costlier hotesl that did not serve waffles! Only improvement would be new mattresses, ours were somewhat worn; and new pillows or more of them.

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The internet is so bad!

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The hotel is outdated, although the lobby is decent. The pictures make the rooms look good. The pool was extremely small and away from the rooms (we didn't use it). The "continental breakfast" was hysterical. It consisted of juice, coffe, bagels or waffles. The breakfast area was a galley and became congested with only a few people. We only ate there […] 1 day. The interior hallway of the hotel gave the impression of a seedy, crack joint. It served the purpose of sleeping and that was it. If we had brought our children we would have went elsewhere. As it was we left one night early. Lisätietoja

This is a nice hotel for what you pay.If you are trying to have more money to spend on attractions then this would be a good deal for you, and if you have the money to spend on fine hotels then you would not like this one.The staff was very nice and helpful to me.The view of the mountains was beaufiful.The only thing you might not like is that it is […] about 10 miles north of all the attractions of the pikes peak area which is not a big deal when the gas prices are not killing us. Lisätietoja

It's cheap. Better than expected with such a low price. Walmart is right across the street and many other restaurants, etc. Good value.

I know this was only a 2 star hotel, but there are some things that could be improved upon here. There was mold in the bathroom, the toilet wouldn't flush and the air conditioner leaked onto the carpet. The customer service wasn't all that pleasant either. When I asked for a cot for my son, the woman seemed irritated and then told us they didn't have […] anymore so when I asked for blankets for him to sleep on the floor they only had 1 extra and no extra pillows. When I went in early the next morning to ask for the cot if one became available the same woman was once again....irritatated with the request. The continental breakfast was out of milk, bread, muffins, etc....they did NOT do a good job of keeping it stocked, customers were constantly asking them to fill it up. Then when we went to check out....they billed us for using the cot all of the nights of our stay when we were not able to get one on the first night! All in all...they NEED to improve on their customer service.....a smile goes a long way and for some reason the woman behind the service counter didn't seem to know how to use hers! Lisätietoja

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For the price and reputation I expected better, the carpet felt damp and dirty but other wise the room was clean, you had to request enough towels for the room occupents, the pool was very small and not well kept, the water was cloudy, It was an average room.

The only compliant was that I could hear the people in the next room.

The price was right and it worked for a one night stay.

The internet never worked right. If you every got conected you would loose it in less than an hour. We got skipped on housekeeping twice. The pool felt slimy due to it chemical treatment. Management seemed not to care about incidents brought to attenttion.

Terrible facilities. Bad service. Dirty and rundown. Would not be a good value if it were free. Stay away.

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This HJ was exactly what I expected. Rooms are a bit old, but clean. You're not going to get anything fancy and the beds aren't anything to brag about, but if you're looking for a cheap place that's clean, this is it. There is a free breakfast included, but I'd recommend hitting it early otherwise there's not much left (not that there's that much to […] being with, really). The hotel is easily located off the interstate, and about 10 miles north of DT Colorado Springs. There is a super tiny outdoor pool as well. DO pay attention when checking in and out - not only did my card get charged through hotels.com when I booked, but they also charged me at Howard Johnson, so I had to deal with getting credited back for being overcharged. Lisätietoja

Though north of the city, it is conveniently located next to Interstate, and off a major road that shoots straight into town. They seemed to place guests all on same level even when not full so noise was an issue at times. The room was not the cleanest (mostly tables not having been wiped), but adequate. Offered some breakfast foods - nothing great […] (though did offer fruit!), but once again adequate, esp. for those on tight budget. Lisätietoja

The room attendant was seen putting a do not disturb sign on our door so that she wouldn't have to service our room. That along with the tiny kitchen in the lobby for the "free breakfast" was like herding cattle. The outdated fixtures in the room, sink and tub in dire need of new caulking, huge chip and rust stain in the bottom of the sink to name a […] few. It was disappointing to say the least. On the bright side, the sheets looked clean as well as the towels. Lisätietoja

The bed was incredibly dirty when we first arrived - comforter and blanket had hair and dirt on it and one of the pillows had blood spots all over it. The front desk was not pleasant and not really very happy to have us checking in or out, more like they just wanted to push us through the door and get us out of the main lobby and out of their hair. […] There were very loud parties occurring around our room, as well. Lisätietoja

The hotel is tired and run down. My stay was 11 nights and the price good. I suppose you get what you pay for. Two of the 11 the room was not even touched. When I mentioned this to the front desk, the comment was that "if you left a do not disturb sign on the door, your room does not get cleaned" A no brain-er! The second time the same person indicated […] that it was marked as cleaned. A clear mistake. With room cleaning missed 18% of the time and poor customer service attitude, I would stay in a tent before renting a room from this Howard Johnson's. I would NOT recommend it to anyone. Lisätietoja

The only thing good about this place has to be the location. Other than that .. WORST HOTEL EXPERIENCE. The front desk only had one person at a time , the wifi did not reach our room , and when we asked to switch the front desk seemed to be bothered by our request. She never seemed to get up off her chair! Our room door handle broke in the middle of […] our stay! Probably would never stay here again. There are a lot more hotels in the area that would be more accommodating Lisätietoja