Grand Prince Hotel Takanawa - Tokio

Room was large by Japanese standards, clean, and comfortable except for A/C which worked weakly. Location is close to Shinagawa station (5 min walking distance and there is shuttle bus if you not want to walk.) There are also buses to Heneda and Narita airport from hotel lobby. Breakfast area was small - expect lines on weekends.

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The room furniture was so old, broken from the edges, the wall was dirty a bit, the tv was old with very limited channels, only plus one could see may be bathroom but even bathroom is not what one expect in 4 star hotel.

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I travel to Tokyo regularly with work and this is hands down one of the worst hotels for the price I have stayed at. Additionally if you find yourself in the misfortunate position of staying here avoid the steakhouse that is in the restaurant at all cost. There is wonderful food in Japan but this is not the place to find it. You'll pay dearly for wandering […] into this trap as well. Lisätietoja

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The Grand Prince Hotel Takanawa is a lovely hotel situated about 8 minutes walk from the Shinagawa station, while some may feel that it is a walk you do get to walk through the wonderful views of Sakura and the garden on your return or departure. It has depending on the room a lovely view of the garden or a view of Tokyo city including the Tokyo Tower […] and Sky Tree. Rooms are spacious and clean. Staff are very helpful and will try to help you with any query. It is helpful to learn some Japanese before your stay as this will help you not just at the hotel but elsewhere. The hotel is served by the Limosine bus so makes for an easy trip to and from the airport. Lisätietoja

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The service and hotel standard is very high, as with most Japanese hotel. Cleanliness of room is top standard. Cant really find any thing to fault at all. The location is very accessible and safe, with the Shinagawa subway station just 5 mins away. There are malls and restaurants around even for late night snack or supper.

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I really enjoyed my stay. One reviewer gave me a heads up on how to enter the hotel through the sister hotel and walk through garden, Very helpful. It meant I didn"t have to climb up that hill twice a day.

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The first room they had me in was small and "regular ", it ended up being very smelly and when I pointed this out to the manager I was put into a very large and very bright room where I spent the remaining 4 nights. Very nice, it is not that there is a problem every once. In a while but how one takes care of it.

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Great little hotel excellent service and very helpful

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This is a wonderful hotel. The staff are extremely courteous and helpful, and were able to speak English with us (as our Japanese is only conversational). The rooms were comfortable and clean. There is only cable internet in the rooms, but we were satisfied to simply go sit in the pleasant lobby to use the WiFi. Also, this hotel is right across the […] street from Shinagawa Station, a major point on the JR loop throughout all of Tokyo and a departure point for Shinkansen trains across the country, making it's location extremely convenient. There are also many restaurants, convenience stores, and shopping locations on either side of the station, directly around the hotel. Lisätietoja

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The hotel is very clean, and the non-smoking room is definitely free from smokes. The only downside is, a bit far walk from the Shinagawa station (though hotel does provide free shuttle running between hotel and the station), and the furnitures are dated (except for TV). And, the walls seem to be a bit thin, which is expected for an older building/property. […] I could hear (but not clearly) people next door and also in the hallway, that I don't find when staying at a newer 'Prince' hotel like Prince Annex. Lisätietoja

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The place is fine. Old, but fine. I suppose it was my own fault for not realizing that a 'New' version of the hotel also exists nearby.

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It was very nice and comfortable and definitely will visit it next time.

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It was my first time being in Tokyo and this hotel seemed cheapest for this standard. The location is not bad, it is a 5 minute walk up a hill which can be very tiring after a long day but it is in a quieter area than say Shinjuku, so depends on preference. It is close to Shinagawa station and hence, easily able to reach almost anywhere in Tokyo via […] public transport. Staff were lovely, always helpful, spoke good English and gave us advice on all of our queries. Some reviews here talked about the outdated decor, and the contrast to the lobby and it is pretty stark at first (the lobby is very very nice compared to rooms) but I wasn't fussed about it at all and overall, it was a comfortable stay. I probably wouldn't stay here if I had to pay the full price (we got a cheaper deal here) and if you are going to be spending heaps of time around Shinjuku etc as it is a 15-20 minute train ride away. Lisätietoja

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Very nice hotel. Quiet neighborhood, easy access to Shinagawa station. Lots of restaurants nearby.

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The Takenawa Prince complex of hotels and gardens are a lovely oasis in the city with easy access to the Shinagawah train station, a major hub for connections all over the city. The modern hotel is spotlessly clean, beautifully maintained, with an accommodating and courteous staff that do everything possible in the way of service to assure your comfortable […] and pleasant stay. There is as free shuttle bus to and from the station every half hour but most days we enjoyed the brisk short walk to the train. The concierge and front desk are wonderful supplying maps and offering suggestions for local sights, restaurants, and entertainment. English fluency is also quite good which was helpful to us. Reasonable rates too! Lisätietoja

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Staff were very helpful. Clean rooms. Location is convenient being close to Shinagawa station. Will come again.

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I would do it again. Very close to train which allowed me to get around easily. Also, a couple western food places (when you want to eat something you recognize).

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Although it now caters to a larger clientele and competes on price, it istill offers everything one expects of a top class hotel. The rooms are comfortable, the service is excellent and the location in walking distance of Shinagawa Station and subway is unbeatable. My wife and I have come here for years and we continue to enjoy the place.

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While, location requires some walking (unless using taxis/cars), it is situated in a beautiful Japanese garden on a low hill in southern Tokyo. It is a little confusing to find the hotel, among other sister hotels(among Prince Shin-Takanawa, Prince Sakura Tower and Grand Prince Takanawa, also including Banquet halls), once you are settled, you will […] enjoy the whole choice of restaurants/shops/gardens etc. Hotel staff are professionals and eager to help guests for any matters. The hotels are used by many enterprises for banquets/meeting/convention and very busy but I enjoyed the hotel very much before I moved to yet another Prince hotel, in Shinagawa. Lisätietoja

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The air conditions are not working .it is only fixed to 22 degrees and cannot possible to change. There is no beverage in the refrigerator . You have to give an order to reception. The hotell staff is very friendly. Whenever they see you, they smile. Often they ask for your assistance. The outlook of the hotel inside and outside is good. it is near […] to shinagawa station by walk. Lisätietoja

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The room we booked (one of the garden view double rooms) was really nice and spacious compared to other hotels we've used in Japan. The bed was absolutely huge and very comfy. The bathroom was really clean and had good facilities, although the decor was a little dated. The free tea was good too. The one improvement I'd suggest would be free wifi. The […] wired internet was very quick but we could only use it with a laptop and not our phones. It's very close to Shinagawa station where you can get the subway and Shinkansen and there are plenty of local shops to get breakfast if you need to do that. There's not a lot to do in the area in the evenings and there's a bit of a shortage of decent restaurants but it is nice and quiet around the hotel grounds which was really nice after a day of sightseeing. I enjoyed walking through the garden on the way to and from the hotel. The staff were very helpful when we needed things. Lisätietoja

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Grand Prince Takanawa Hotel is but one of a few all with similar names on the same property. This gives the hotel the ability to have an expansive traditional Japanese garden in between the Takanawa, Sakura and Shin-takanawa hotels. The staff was very helpful, even beating out traditional Japanese standards for excellence in customer service. Much of […] the front desk staff spoke English which was also helpful when describing complex issues. For example--I had made 1000 cranes for my friend's Japanese wedding but I did not have a nice display vase for them. The front desk staff hunted down the right shop for me (an Ikebana shop) and they had a vase waiting for me by the time I walked to the store. I am a big fan of Sengakuji Temple (of 47 Ronin fame) which is about 1500m from the hotel. I have the option to stay anywhere but my experience with this hotel was so good I will definitely stay again. Thanks for the great recommendation Expedia! Chris B. Lisätietoja

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Good location. Friendly staff. Amazing view of Tokyo tower and surrounding buildings from the room.

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The hotel sits on the hill near Shinagawa train station. The traditional Japanese garden is nice and peaceful and provides respite from the busy streets of Tokyo. The hotel staff are extremely helpful and friendly. The room we had was a little retro (kind of a 70's vibe) however we thought this only added to it's charm. The hotel has a basement bar […] and two restaurants all very expensive but there are numerous restaurants a short walk away. Shinagawa is not the most exciting district Tokyo has to offer but with the train station just around the corner this hardly mattered. Lisätietoja

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Great Hotel and friendly service. Would definately recommend this hotel and would stay here again. A little hard to find at first as there are lots of Prince Hotels clustered together.

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The Grand Prince Hotel Takanawa is an ideal location within walking distance to the Shinagawa Station. From the airport, you take the Airport Limosene Bus which is about 1.5 hours away directly to the hotel. The surrounding is beautiful with a Japanese garden that connects 3 hotels and easy access to all of them for restaurant choices. The room is a […] bit on the small side but you do get free internet service in the room. Lisätietoja

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Brilliant. Wonderful staff - beautiful surroundings. Well maintained - wonderful decor. Top-shelf property. About a 7 minute walk from Shinagawa station - 15 with luggage (uphill). Next door to the Shinagawa Prince Hotel with the aquarium and aqua center. Your Takanawa room key entitles you to the same discounts as Prince guests. Great choice if you […] prefer the ambiance of Japanese gardens and decor. The garden can be seen through massive windows in the lobby - a 'good morning' view you'll miss immensely after you return home. Lisätietoja

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The location is somewhat convenient (only a short walk from Shinagawa station), and the hotel room is quite roomy (we upgraded to a Garden View room), but the rest of the picture isn't so good. The air conditioning is noisy and unreliable, the room decor is still remiscent of the 1950s and 1960s, and the insulation is dated. This isn't a 4 star hotel, […] it's more like a 2 star hotel. Only the lobby feels like 4 stars, the rooms sure don't. I wouldn't recommend this hotel to anyone. Lisätietoja

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Very good quality and service. We got free tickets for the sauna and free welcome drinks.

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This hotel was close to the train Station Shinagawa, Short walk down a small hill to the station. The gardens around the hotel were beautiful & you could relax in the garden. The restaurant had good food. The breakfasts & dinners were of high quality. Good place to stay.

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This hotel is conveniently located for easy access to all parts of Tokyo and the airports since Shinagawa Station is only 8-minute away. Hotel staffs are very professional, friendly and helpful. They provided us with excellent service. We had a superior twin room with garden view. This room is spacious. Beds are firm and comfortable. Bathroom is large […] and clean. The amenities include: shampoo set, tooth brush set, disposable razor, bathrobe, slippers, shower cap, comb and hair dryer; cotton swabs, ladies' personal care accessories; safe, electric kettle and tea bags, as well as a small fridge. Lisätietoja

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Lovely stay at Takanawa. Business center isn't great though. It is a coin operated computer and I never figured out how to print. Breakfast was fabulous, but pricey. Other meals were great too. Very close to subway and they have a convenient shuttle. Good option for Tokyo!

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The hotel staff was very helpful and quite accommodating. We truly enjoyed our stay.

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Great location next to Shinagawa station, rooms are quite large for Tokyo area at a very reasonable price.

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Very nice hotel with excellent service from all staff. The garden area in the rear of the hotel is beautiful and a very pleasant stroll. Restaurants in the hotel are quite expensive but many reasonable options are within walking distance. The hotel is about a 15 minute walk from the train station.

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It was much too short. Room was comfortably decorated in traditional tatami and wall hangings. Helpful staff willing to help even if they could not speak English. It would have been better if Internet access was included in the room package.

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The only suggestion for the hotel staff is to provide internet service for free. It would add to the convenience of those travelers who do not have their laptop with them, and do not have coins. This hotel easily could afford it.

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Excellent

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Would stay here again -- especially at the good rate we had for this stay. Excellent staff and beautiful property.

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Tokyo Tower and Tokyo SkyTree View is Very Good. Hotel Service is Very Good.

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Nice enough room, great garden, but no wireless? What's up with dat?

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First, let me say I hated this hotel, and I would never return there or recommend it to anyone. The location is in the most boring part of Tokyo, you will need to leave the area to do anything, decent shopping, decent restaurants, decent nightlife - none of that will be found anywhere near this hotel. The hotel advertises wifi - well, for a surcharge, […] and only if they happen to be able to supply your room with a route, of which they have a limited supply. So there's a good chance you won't have to spend an extra Y1000 per day because there's a good chance they won't have a router to give you. Oh, and the concierge service - useless, totally useless. Anything good about this place? Well it is only 10 minutes (uphill walk) from Shinagawa Station on the JR line, a key subway line for getting around Tokyo, and one you will use often, because there is nothing to enjoy in or near the hotel Avoid it like the plague! Lisätietoja

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