Holiday Inn Southampton - Southampton

Unfortunately we were disturbed by quite a lot of corridor and room noise in the night. This affected our sleep and our general sense of satisfaction about the stay. Otherwise we were happy with the facilitities, the location was perfect for exploring the city.

I think it is time to consider a refurbishment of the facilities. Just starting to look a bit worn.

hotel o.k, but a bit tired,needs a update, easy access from m/way ,room not as good as we expected from h.inn ,s/pool not in hotel,restaurant very dull

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The hotel was as expected,as we have stayed several times before. Very good value, and the food was good. Staff very friendly and welcoming. The pool was very good and clean as usual. The only downside was the Boat Show was using the hotel car park and that meant a long walk from car to front of hotel. As I am disabled it was a painful experience. I […] would have thought that the hotel would have opened another access to facilitate entry, especially as it was bad weather at the time. we would certyainly stay there again. Lisätietoja

Very nice ,clean large rooms, had a comfy night,quiet & relaxing. Could do with better quality tea & milk in room though, it taste awful, couldn't drink it & more then two sachets of sugar would be nice. Apart from this everything else was very good.I have already rebooked for another stay in a couple of weeks.

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Hotel was clean, organized and staff was very helpful with directions, requesting taxi's etc. Great location for walking into Southampton areas and near to both bus, train and the pier where our cruise was docked.

Unable to get a signal on my Mobileon arrival, I checked with reception re telephone rates. Having been told the rates were BT landline rates I called home. I was unhappy to say the least to recieve a bill for >£6 for a 10 min call. No one was prepared to discuss this with me at the time of my checking out and I am still waiting for contact as promised […] 1 week later. Very poor customer care. I wont be using Holiday inn again. Lisätietoja

Pleasant stay. 10min walk from the Isle of Wight ferry. 15min walk to West Quay shopping centre. Hotel was very clean. Staff very helpful. Use of swimming pool and sauna was extra bonus. Only gripe was the stairs. Looked like they were only there for use as a fire exit (not worth complaining about though). Lots of free parking for residence. Didn't […] have any of the food there so can't comment on that. Overall, was a good, enjoyable stay for all Lisätietoja

The hotel was convenient to the train station when we arrived from London. There is great shopping less than 10 minutes walk from the hotel and the Cruise ship terminal is a short walk or taxi ride from the hotel. I recommend it for families and for business.

Very clean, staff are friendly and helpful. Close to port and shopping

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Föskotts-betalningen hade inte registrerats. Inga nycklar till rummet. Dåligt rum, smutsigt, nära hissen. Fick byta till ett mycket bättre, nycklarna spärrade varje dag. Ingen info om frukostbiljetter, betalade 15 pund isf 9.90. Personalen verkade oerfaren. Michell i receptionen ordnade det mesta i efterhand. Fin SPA-anläggning.

Rent o snyggt hotel med mycket trevlig personal och bra restaurant. Simhall, bubbelpool och träning rent o snyggt med bra service. Kan varmt rekomenderas.

OK beliggenhet, gådistanse til det meste. Relativt kjedellig hotelmaskin, med lav grad av service fra de vi traff. Positivt med tilgang til treningsstudio og svømmebasseng om man ønsker dette, men obs - grusomt skittent i hele basseng- og treningsområdet. Velger selv ikke dette hotellet ved neste besøk.

Fint hotell nær havnen (ikke noe bråk) og har tilgang til svømmebasseng. Egen parkering utenfor og nær vei til sentrum.

Polite, but poorly trained and overworked staff. Ask a question at reception and it's normally met with a blank & dazed response. As a result the guest can spend as I did much time simply waiting for the staff rather than being waited on. A long wait for check out, not fun with a train & flight to catch!!! A long wait for a breakfast table each morning […] and the breakfast wasn't even that good. The room was clearly old and well "used". They have tried to cover the cracks with some paint, but it's not difficult to see that this is no modern 4 star hotel. The place clearly needs investment. Visit a 60's/70's built hotel in Germany for example & there is a world of difference. What really annoyed me was the simple things. They have the obligatory kettle/cups etc for tea/coffee in the room, but they don't provide a glass so you can't take a glass of water to bed for example. I'd classify this as a large B&B with pretentions of being a hotel. After having visiting hotels the world over, I have come to the conclusion that the English are almost incapable of knocking out a decent, modern, provincial hotel. Lisätietoja