Hilton San Diego Resort & Spa - San Diego

We stayed 4 nights here with my friend. Room was beautiful, also the bay view. But I cannot believe how bad the service could be in this hotel. We were shocked how the staff treated us first two days. On third day everything changed. I don't know what happened but everybody started to say hello to us and serve us at restaurants. Still I won't recommend […] this hotel. Maybe if you look rich or have big family they will serve you, but they totally ignored us, two ladies in our thirties. Hotel experience is so much more than just beautiful rooms and beach. If you want to read some details here I give you some examples. Lady in reception didn't welcome us when we checked in, she treated us like we didn't have the right to come to their hotel. Later we came to ask where we could find something to drink cause all their restaurants and room service was closed. Another girl in reception didn't even look at us while talking. This happened 3 times cause their soda machine didn't work. Finally she reluctantly gave us two bottles of water (because we didn't want to offer water from some pizzaplace she suggested). At breakfast staff didn't say good morning or serve us, always walked by after taking us to our table. Next morning my friend had to wait almost half an hour to get her check. She asked for the check, but the waiters served other tables... All this left a bad taste even though last day was different. Then these same waiters talked to us, served, asked how we were and so on. Lisätietoja

Aito Hotels.comin asiakkaan arvostelu

It was a lovely hotel with a very nice restaurant. Right on the beach with a great pool. The only bad thing was that the room next to mine had a baby that screamed all night long. After I had to drive 6 hours and wake up at three am. And after paying $200 plus it would have been nice to be able to actually sleep in my hotel. You also have to pay to […] park $40 which wasn't bad just wish it was listed on Hotels.com. Lisätietoja

Aito Hotels.comin asiakkaan arvostelu

the stay was wonderful the employees were always polite

Aito Hotels.comin asiakkaan arvostelu

Beautiful, well-kept property with lovely landscape. Great amenities. Would definitely stay there again when in San Diego.

Aito Hotels.comin asiakkaan arvostelu

Overall the resort is very well maintained and the staff is very friendly. Our child loved the pool and the hot tubs were nice to soak in. The fire by the pool was nice to sit by when the temps dipped as well. Only 2 miles from Sea World and great restaurants are close too. I felt that $33/day to park a carwas a little outlandish though.

Aito Hotels.comin asiakkaan arvostelu

Not worth it. Very busy and noisy hotel - no amenities worth the $53 per day non-negotiable extra fees.

Aito Hotels.comin asiakkaan arvostelu

Our room in the tower was as advertised but could have been better. The micro-refrigerator was placed under a counter behind some clumsy doors next to the bathroom & seemed like an afterthought. The bedroom furnishings were as pictured & were very nice. The beds were very comfortable. Food at Acqua Restaurant was excellent. We also ate at Bertrands, […] Peohe's & The Cusp at Hotel La Holla. We both agreed Acqua won that contest. Lisätietoja

Aito Hotels.comin asiakkaan arvostelu

Tämä asiakas ei ole jättänyt kommenttia.

Aito Hotels.comin asiakkaan arvostelu

Our room was fantastic with a great view. Beds so comfortable. The pool service was slow, but very friendly staff! Would definitely stay there again.

Aito Hotels.comin asiakkaan arvostelu

Tämä asiakas ei ole jättänyt kommenttia.

Aito Hotels.comin asiakkaan arvostelu

Loved it!

Aito Hotels.comin asiakkaan arvostelu

Overall it was a great place. Located right in Mission Bay, 5 min from downtown and 5 min from shopping / grocery stores. Upon arrival we upgraded to a suite with a bay view and fire pit. The room had 2 queens and a sink/fridge with sitting area. Walkout to the fire pit patio. Views of Mission Bay. Parked right next to our room every day ($32/day). […] Hotel was clean, service was good. Only thing was the room's carpet could have been a little cleaner but I think that is due to the beach being 25 steps out the door. I think the 3.9 is weak for this hotel personally. Lisätietoja

Aito Hotels.comin asiakkaan arvostelu

Had a nice relaxing weekend with the family.

Aito Hotels.comin asiakkaan arvostelu

Great location

Aito Hotels.comin asiakkaan arvostelu

The hotel is very nice, but it's far away from restaurants and night life.

Aito Hotels.comin asiakkaan arvostelu

Tämä asiakas ei ole jättänyt kommenttia.

Aito Hotels.comin asiakkaan arvostelu

Great stay, good price. But again, you are paying extra costs (Parking, other servives) at a higher price..either because of the name of the place or the going rates in that area.

Aito Hotels.comin asiakkaan arvostelu

Great location. The hotel was under construction when we were there so it was a little noisy and messy. They charge $33 for parking which seems a little much given the fact it's not downtown. There is free street parking right across from the hotel. Overall it's a nice hotel, but certainly not 5 stars.

Aito Hotels.comin asiakkaan arvostelu

There is lots to do in the surrounding area, especially if you are traveling with kids.

Aito Hotels.comin asiakkaan arvostelu

A friend and I had rented rooms for a 3 night stay. On first glance the rooms appeared somewhat outdated but on closer look it became apparent that the rooms are in bad need of renovation as paint is peeling from walls and wallpaper is separating from the drywall, etc. On even closer inspection, it was apparent that the rooms had not had a thorough […] cleaning - or at least had not been cleaned by someone that was halfway observant - in quite awhile (bodily fluids should not be dried onto the vanity or be under the toilet seat of a "clean" room). I don't care about outdated, but dirty and dilapidated is another thing. To add insult to injury, the parking fee (which was NOT valet) was outrageous as well as the newly instituted "resort fee". Be sure to ask because the daily parking fee cost more than my daily car rental. Lisätietoja

Aito Hotels.comin asiakkaan arvostelu

Tämä asiakas ei ole jättänyt kommenttia.

Aito Hotels.comin asiakkaan arvostelu

This was awesome!! We had 2 little kids and the pool area was so perfect! It had a kids pool and an adult pool, 2 jacuzzis, cabanas, ping pong, large sized chess set, and more. The room was very nice, comfortable and clean with a great view. There is a coffee shop and quite a large gift shop. There are tons of restaurants about a mile away. Check in […] was super fast and easy. It is not far from Sea World but we didn't leave except to go get food. (hotel food was SUPER expensive) Lisätietoja

Aito Hotels.comin asiakkaan arvostelu

We rented bikes and cruised around Mission Bay. Perfect location to quickly get to the Zoo, Balboa Park, Gas Lamp, and Old Town districts! Great restaurants and night life around. All around very good hotel.

Aito Hotels.comin asiakkaan arvostelu

Tämä asiakas ei ole jättänyt kommenttia.

Aito Hotels.comin asiakkaan arvostelu

For a Hilton hotel, I expected it to be nicer. The room itself was nice, and the pool area was great, but the surroundings were not so good. I could live with that, if they had told me upfront about the extra fees they would be charging me, which they did not. I was told I'd only be charged for parking (ridiculous, since this is not a downtown hotel, […] and there is ample parking), but they tacked on a "resort fee" after I checked out (I discovered it on my credit card statement). When I inquired about this fee, I was told it was for the resort activities, including "free" wi-fi, among other "free" activities. Won't stay here again. Lisätietoja

Aito Hotels.comin asiakkaan arvostelu

Tämä asiakas ei ole jättänyt kommenttia.

Aito Hotels.comin asiakkaan arvostelu

We thoroughly enjoyed our stay at this hotel. The rooms were very clean and fresh, unlike some hotels that can smell and feel stale. Grounds were well maintained and staff very pleasant. We would definitely stay here again.

Aito Hotels.comin asiakkaan arvostelu

My room and the kids rooms were to far apart and the only place to eat was not cheap and not that great!

Aito Hotels.comin asiakkaan arvostelu

The layout of the rooms was a little confusing

Aito Hotels.comin asiakkaan arvostelu

We had a great time. Booked though Hotels.com even though I am hilton honors gold member. Paid one third of hilton's price and was upgraded still. The family had a great vacation.

Aito Hotels.comin asiakkaan arvostelu

Booked this hotel because the pictures looked nice and it had a "four star" rating. It was $33 to park (self-park, not valet) and our room number didn't exist on the floor directory. It took several trips down to the office to finally find our room. Room condition was fair, but not on par for a four star (maybe a three star). View was awful, and we […] were right next to the highway and railroad so we had noise all night. The hotel was not walking distance from anything desirable. I will not ever stay here again. Lisätietoja

Aito Hotels.comin asiakkaan arvostelu

This is the second time we've stayed here. We love this hotel and the pool and ammenities are great. Situated on the bay and the walk ways around the waters just adds to the beauty of it all. It's located close to most everything. The staff is warm, friendly and very helpful and make you feel very welcome. Great staff and great hotel!

Aito Hotels.comin asiakkaan arvostelu

The hotel is close to the freeway, walking distance to Seaworld and a quick drive to Fashion Valley Mall. The hotel grounds are nice. Bathroom could use updating. Room service fees are ridiculous. Best part was breakfast and our server(Terry) was so funny.

Aito Hotels.comin asiakkaan arvostelu

The Hilton at Mission Bay is a lovely facility. I was personally alittle put off by the excessive charge for parking your car overnight. $33.00 per night seems way too high on top of the cost for your room. The amenities there are wonderful and the staff very friendly.

Aito Hotels.comin asiakkaan arvostelu

It really is such a lovely place to stay, the rooms looked so new and fresh and were very clean. They all have little patios and either a lounge, table and chairs or couch type chair. There rooms are huge! I loved the fire by the pool at night and the restaurants were all fantastic! The reception staff I delt with were all professional and lovely I […] can not recommended this resort enough, Great location for Seaworld and Gaslamp Quarter, downtown and Oldtown were all easy to get to. I will def stay here again no worries, I can not recommend it enough, wonderful! Lisätietoja

Aito Expedian asiakkaan arvostelu

Mountain View Room should be described as "Interstate view" with accompanying noise. Car Parking charges at $33 per night are astronomical. WiFi charged at $14.95 per day in room but free in the lobby which seems expensive in this day and age. Tennis courts very well kept and free of charge. Overall a nice hotel and pleasant staff but beware of the […] extra charges and noisy rooms facing the Interstate. Lisätietoja

Aito Expedian asiakkaan arvostelu

I cant believe i paid $26 for parking and $15 for wifi. Stupid.

Aito Expedian asiakkaan arvostelu

If you don't plan on leaving the resort it would be a nice place to stay. Free shuttle to Sea World was helpful.

Aito Hotels.comin asiakkaan arvostelu

Well my room cost 248. Plus 30 dollar parking charge. Plus an 12 Dollar fee. Dinner for to at the resturant there cost 174 dollars. So if u do go have lots of money. Overall everything Was beautiful.

Aito Expedian asiakkaan arvostelu

This is a beautiful resort on Mission Bay. This resort is located close to Old Town, Sea World, Belmont Park, La Jolla, the beach, and the marina to go whale watching was also nearby. If you choose not to dine at the resort's Acqua - there are many choices in Old Town such as the Cosmopolitan Hotel or even getting a quick 'street taco'. The resort is […] very clean, unbelievable landscaping, beautiful pool, and friendly and very helpful staff. The resort also has a luxury shuttle that you are able to reserve to take you anywhere or there are taxis readily available. The shuttle also has a complimentary trip to Sea World and Old Town. We did not have or rent a car and we got around just fine. There are many things the resort offers such as water sports and bicycles. We stayed for 5 days and were treated like family and we will be going back. Lisätietoja

Aito Expedian asiakkaan arvostelu

Southwest Airways lost our luggage, the Hilton gave us an upgrade for it. It was nice that they tried to make up for something that was not thier fault to make our vacation nicer.

Aito Hotels.comin asiakkaan arvostelu

The hotel is in urgent need of a refurbishment. However individual rooms are modern and pleasant. The parking charges and room service fees are extortionate (33 dollars per night) The restaurant staff are super friendly. Food is very good.

Aito Expedian asiakkaan arvostelu

This hotel isn't too far from the airport, and is located on the bay. Not really beach front, but there's a stretch of sand and a dock with boats. Surrounded by a park, great for walking exercise, but nothing else is within walking distance. It's not the urban experience you'd have if you stayed at a hotel closer to the Gaslamp district or Coronado […] Island which would offer more options of things to easily do. My short weekend stay was restful, but I would have gotten bored if I was here longer. Lisätietoja

Aito Expedian asiakkaan arvostelu

Parking fee of $33/day was a bit of surprise and unexpected

Aito Expedian asiakkaan arvostelu

We were upgraded to an elegant suite with a view of the park. The room was spacious with a huge TV screen and comfortable bed, etc. It included a step-down area that opened to the patio that gave us a great view with max privacy on the ground level. The grounds were immaculate, located right on the bay, making us want to stay longer. Bummer that parking […] is $35, so we parked on the street for free.The Hilton is close to Sea World and Old Town, and everything else is not much further. We had the option of boating, biking, walking, tennis, golf, etc, but mostly just relaxed to enjoy our weekend away. Lisätietoja

Aito Expedian asiakkaan arvostelu

Parking was way to expensive. They get you with low room prices then charge you $33.00 a night parking... Did not feel that was right at all!!!

Aito Expedian asiakkaan arvostelu

Staff and all around cleanliness was satisfactory and made for a pleasant stay. Dinner at the restaurant was very good, although I was a tad disappointed with my flat-iron steak order which was a bit tough. My wifes seafood dish was splendid. Our breakfast was excellent. The seating could have been better as there were many open tables and our host […] gave us a seat facing the wall. He was most accomodating when we requested a different table. We booked a standard room and requested an upgrade, for and extra $30 we were upgraded with 30% more floorspace in our room as well as a bay view. I was not impressed with the 30% more and the bay view was pretty obscured by trees. I think the agent could have given us a better room as there were many open. It was adequate though. This hotel is in a prime spot for easy access to San Diego's attractions as it is located next to I-5 freeway minutes north of downtown. Lisätietoja

Aito Expedian asiakkaan arvostelu

Was reluctant because there were some semi-negative reviews but for the price I booked it at, this place was great. I got it in off season and paid a fraction of the high season cost. greta deal for that reason. Also, cleaning staff was amazing. So kind and very through. :)

Aito Expedian asiakkaan arvostelu

I was there in the middle of the week, the hotel was a little quiet. The grounds are well kept, beautiful. I felt though I had the hotel to myself. I'm guessing it's their slow season. I didn't have a car on this trip, so unless you rent one there isn't anything close to just walk to that I found anyways. Old town is just a few minutes away, a must […] see, a $20 cab ride. I stayed in a queen double, close to the beach. The room was a little dark, but the bed was very comfortable. Food is expensive, but know going in that you are staying at a Hilton in San Diego. Over all I would say it was a pleasant experience but next time I come without a car I will probably stay closer down town, Gas Lamp District perhaps where there's a little more activity. Lisätietoja

Aito Expedian asiakkaan arvostelu

Hotel and grounds were very nice! Startling discovery upon check in...$33 a day to park!! did not know that until arriving!!! cost us an extra $200!!!

Aito Expedian asiakkaan arvostelu