Hilton New York - New York

The hotel was not well maintained. The door had a broken security bolt, so that didn't make us feel comfortable. There was a giant red stain in the middle of the carpeting - didn't like that. Decor is not very attractive, including bed covers. There is no parking assistance for the car or none was made available to us at any cost. Overall it wasn't […] horrible, but also not memorable. Great location but if I could do better in the accommodation environment, it would score much much higher. Lisätietoja

The concierge is terrific. Great city views. Room was very comfortable. Decor is dated. Could use a some updating.

the location is super convenient. the room is nice and clean. the check in people are slow, rude, and not helpful sometimes.

We came for a weekend trip and this hotel may seem, on a map, a little off the beaten path, in terms of Time Square - but it is VERY CLOSE. I had concerns when we booked, because we wanted to be close to 5th Ave, the Rock, Times Square...etc. This place is seconds from 5th Ave and a couple of minutes from Times Square but far enough away that you don't […] have to deal with as much of the crowds and chaos of that area. We got a discounted rate through a travel website - and the bang for our buck was great! We have stayed at 2 other hotels in the Times Sq area and this is our favorite to date when taking the following into consideration: comfort, price, and location. Lisätietoja

Great location. Friendly staff. Terrific fittness center but extra fee of $15.00 Only complaint was soundproofing in room not the best.

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great location. Near theaters, shopping and restaurants. Great clean room and very friendly staff.

I've spent a lot of time in NYC and this was my first time staying at the Hilton New York. Great location between Times Square and Central Park. Very very nice rooms and excellent staff!

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We had an issue with an oder in the bathroom when we arrived, but they fixed it right away without hesitation. Great central location.

I found a good deal on the Hilton in Times Square through a popular travel website. Upon arriving to the hotel, we were greeted accordingly and check-in took a maximum of 5 minutes.The room we were initially reserved had a faulty air flow system. Within minutes a technician showed up at our room, found the problem, and we were flawlessly transferred […] to an alternate room only a few rooms down the hall. My only negative comment is there are no vending machines. Not just at the Hilton, but at any hotel in Times Square...I MUST HAVE MY DIET COKE! Lisätietoja

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We loved the hotel. We were one block from the St. Patrick parade, a couple blocks from Central Park, close to St. Patrick's and NBC. Walking distance to Time Square. It was wonderful!!! Starbuck's in the hotel, but we went right across the street and no line and fun people. The check-in was great, super staff even for it being so busy on St. Patrick's […] Day. Would recommend staying here. Safe's in the room were an added bonus, as Daddy bought his little girl a gift from Tiffany's. Memories forever!! Lisätietoja

The hotel is located in an excellent location close to Times Square, Central Park, 5th ave, etc. The overall experience was excellent. Without an additional fee, the front desk helped us out when we had last minute additions to our trip and gladly changed our room to a double bed. I would not only recommend this but would happily choose to stay there […] again. Lisätietoja

I could not have been more please with my stay. We were within walking distance of Times Square and numerous other attractions. Thankfully there was a pharmacy a block away for medications I forgot to pack. The Hilton was a very good choice in regard to room size and amenities. The service was excellent. I recommend it for anyone.

Considering the price the Hilton in Midtown NYC is a tremendous bargain.The room was spacious and well appointed with a generous sized flat screen HD TV and ample bathroom.The prime location allows guests to walk to everything.

Perfect stay except a/c unit didn't work when we woke up in the middle of the night, very stuffy. Check it before bed! Also, very big hotel, plan on things taking a little longer because of its size. Recommended.

I used to stay at this hotel when I attended conferences in NY. The quality of the hotel seems to have gone down. We arrived on St. Patricks day so it was very busy. The staff was able to get us an early check in with no wait. However, the room was much to be desired. Elevators on one side, which we listened to going up an down all night, housekeeping […] on the other side, so we heard constant chatter from the staff. Be sure to request a room away from these areas. Lisätietoja

This hotel is very conveniently located. It is within walking distance to central park, times square, 5th avenue shopping, etc. The hotel is huge. It could appear to be a little un-personal. Service, for the most part, is efficient. Overall it is a nice hotel that I will come back to because of its location and overall value.

We came for a quick weekend trip to celebrate a birthday. From the time we got to the hotel until we left the staff was friendly and accommodating, from the woman at the front desk to the cleaning staff. Additionally, the location is amazing. The hotel is about a block from the museum of modern art, a couple of blocks from lots of good shopping on fifth […] ave, and close enough to some cool clubs/lounges. Lisätietoja

From the bellboys to the concierge to the front desk receptionists, I was consistently surprised to see that the staff was not in the slightest engaging, much less happy to be there. Calling the concierge from your room is pointless: I tried four times and was even put through to the concierge desk by the front desk, to no avail. Additionally, in my […] opinion the decor resembles a cheap cruise chip cabin. While the location was fantastic, I was disappointed with regard to the room and staff. Lisätietoja

The room was extremely noisy and very small for the rate paid. I wouldn't stay here again even though the location was very convenient.

My only complaint about the hotel is even on the 31st floor we could hear everything on the street- from the people, to the cars, etc. Other than that, everything was as expected.

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really convenient for everything, whether it was catching tour bus or having dinner or just hopping into a cab to go shopping

Great location but very crowded --what do you expect for being in the middle of Manhattan. Room recently renovated. We had a corner room over looking Ave of Americas. Loved it!

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The beds were very comfortable. We walked to the Armory Show from our location. My son and I also took a day trip to Philly. We also went to the Frick collection the next day. All in all excellent stay.

We stayed in NYC for a family weekend. The room was exceptionally large, for a hotel room in NYC. The room was clean at a 10 on a scale of 10. The room was well maintained. Check in/out very streamlined. Baggage check kept our bags between arrival and check in. With an 11 year old, security was important. Location was secure and quiet, yet within short […] walking distance to key places of interest. The bar and restaurant do not compete well when compared to establishments within walking distance of the hotel, breakfast buffet is one example of this deficiency; however, this hotel should be proud of what they offer to their guests. Lisätietoja

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Great location to times square, theaters, etc. Hotel should update rooms with wi-fi which is available only in the Lobby.

Top notch location, comfort & servicce.

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I 100% recommend staying at this hotel. Every thing was perfect and they helped me with all my questions, transportations was so easy just out front, ect.

The staff were friendly. Starbucks, 24 hr deli shop and pizza joints around. A few street vendors around the area and close to the Metro. Central location and the room are a decent size. Front desk was very accommodating and allowed us for both early check-in and late check-out for no extra charge.

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beautiful place to stay

Great location. HUGE hotel - good lobby bar, convenient breakfast/takeout location in main lobby area. Rooms were clean and had good work space. Will be back.

This hotel was absolutely great! Centrally located in Manhattan and easy access to the subway. Hotel was very clean and well maintained. About a 15 min. walk to Central Park. Will stay again!

The location of the hotel is great, our only complaint was that one of our rooms the shower was difficult to use, something messed up with turning it on. Also the elevators are small and the hotel was extremely busy with a convention so you had to pass on a number of elevators as they were full and could only fit about 8-10 people each. They also kept […] trying the hard sell on the Hilton Club which was annoying. Lisätietoja

My fiance and I wanted to go away for a weekend so we chose to stay in the city. The Hilton is a beautiful hotel with fast customer service at the front desk and the rooms are beautiful as well. The only thing i would say was a negative was the time it took for the water to get through the pipe for our shower. This is not new though since NYC pipeline […] system is not fast and therefore where ever you stay you will have that problem. If you let the water run for a minute you will be fine after that! There is a Starbucks on the lobby floor is also a plus :) We will definitively be staying there again when we visit NYC again! Sidenote: do not park your car there at the hotel (overnight parking is $51 a night). Instead walk 2 blocks to 8th avenue and there is a Parking Deck called ICON parking where if you go online and get a coupon you can get parking there for $27 for each 24-hour stay you use the deck. Lisätietoja

I have been fortunate to have traveled throughout Europe, the Caribbean, parts of Asia and to most major cities in the US and Canada during the past 50 years. The entire Hilton staff from the car drop off, front desk, housekeeping, restaurant to check out were the best I have ever encountered ANYWHERE! Location is great. Breakfast was great. Price was […] great. Accomodation was great. What else could you ask for in today's travel world of often inefficient, frustrating and impersonal care. Going to New York for the theater, shopping, sightseeing, or any other reason, I would highly recommend the Hilton. (After traveling for over 50 years, I even changed my plans on a recent drive from New England to Florida to make sure I stayed every night in a Hilton affiliated Hampton Inn. By the way, those accomodations also did not disappoint in any way.) Lisätietoja

only dissapointment restaurant was closed for dinner

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This is my 5th trip to NYC and I think this was the best location to get to EVERYTHING. Convenient for Times Square and Central Park --- as well as several subway stations. I would definately stay here again. Only issue, hate to pay for all services and restaurant is VERY expensive.

Our stay was amazing. Stayed in a one bedroom suite on the 44th floor. From checking throughout our stay staff was on top of everything and very helpful. Even after a mishap and we needed the closest ER. There is also a continental breakfast and mid afternoon snack bar for suite guests. And you don't get a better location, walking distance to all the […] shopping, Times Square and Central Park. This is my new New York top pick hotel price and location wise. Lisätietoja

Great experience. Definitely going back. Breakfast was perfect for continental. Super friendly staff!

The staff was excellent-friendly and generous with birthtday greetings for my friend staying with me. We were close to delis, Broadway, a tour bus line and Central Park was within walking distance. Breakfast at the hotel was outstanding.

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