Hilton Hawaiian Village Waikiki Beach Resort - Honolulu

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I had a great 5 night stay at your resort, excellent facilities, friendly staff, great entertainment, good convenience shopping and excellent Public Transportation for tourists. Would definitely recommend your resort to friends and families visiting Hawaii. Keep up the very high standards that you presently have

Great hotel great area. Recommended to everyone

Outstanding customer service from the front desk personnel, housekeeping, restaurant staff, and even the Pool personnel. The complex was jam packed with retired military for the Pearl Harbor Remembrance ceremonies and the upcoming Honolulu Marathon. Every employee made you feel as if you were the only customer they had to help. The facilities are top […] notch. The only complaint I can come up with is that they started the Friday night fireworks show 15 minutes earlier than the posted time and my children only caught the tailend. Lisätietoja

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I stayed with my parents the weekend of the Honolulu Marathon where another hotel increased their rates by more than 50%. Hilton offered a 25% off special and included 2 complimentary buffet breakfasts with the room. The room rate was very affordable for that weekend and I enjoyed the convenient location and the stores on the property - drug store and […] pizza place. I booked a 1-bedroom suite and asked for a shower chair as my mother needed assistance in the shower. The room we got included an accessible bathroom which was quite a bit larger than a regular bathroom; I really appreciated the room. Lisätietoja

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We had 3 people in our room and our room had plenty of space and comfort for all. The pools were great and we really enjoyed the Tropic Resturant.

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Great location but the elevators in the Rainbow Tower suck!

I stayed here for the first 2 nights of my trip and then spent four nights at a cheaper hotel. The room was gorgeous and the resort itself very nice, but a bit too huge for personalised service. However, I did geta free upgrade to a room with an ocean view, so I can't complain. My biggest gripe was the lack of internet access (you can get it but you […] have to pay dearly). It's a bit far from central Waikiki but right on the beach and quite near the shops. I wouldn't stay there for a long time but for a couple of nights it was pretty good. I also recommend the Friday night show featuring Hawaiian dance and music. You have to pay extra but it is worth it. Lisätietoja

Great hotel with lots of shopping, decent food and activities.

We stayed at HHV for the last night of our honeymoon, unfortunately, the President and Secretary of State were also staying here. I only say unfortunately because there was a ridiculous amount of security (we had to be searched and go through metal detectors to get to the pool) and all cars going to the hotel had to be searched so our commute from the […] airport was nearly 2 hours. Clearly, neither of these things were the hotel's fault. BUT, the hotel staff was amazing. We had to be moved from our original room because we were in the same tower as the President, but we were upgraded to a significantly nicer room with a gorgeous view. The staff was incredibly friendly and accommodating. Obviously, they had much more important guests to tend to, but they sure did not act like it, they treated us wonderfully. I would definitely recommend this hotel if you are staying in Honolulu - it's gorgeous. Lisätietoja

I live in Hawaii and I would not recommend this hotel. I feel the Hilton has lost its "hospitality". Although most of the staff is pleasant and has the Aloha spirit, I feel the corporation doesn't. Service charge of $12 to bring items up to your room in addition to the 17% fee is rediculous. I asked for silverware and was told there would be a $12 service […] fee. The valet is $30. I stayed in the Diamond Head Tower, not impressed at all. Everything pretty much has an "addition fee" to it. So many other hotels to choose from at same price or better w/ a more pleasant experience. Lisätietoja

it is a hotel with good location, close to the shopping center and having beach to play on. service is ok. we lived in head diamond tower, which is not the best one among towers. I think rainbow tower should be best. why they didn't give us choice?

We had an absolutely amazing time and loved the fact that we did not have to leave the resort to get a taste of all the things we wanted to do. Everything was right at our finger tips from surfing to doing the hula. What a fantastic family adventure!

Beautiful resort, lots of restaurants, 2 Starbucks and lots of pools. Loved the wildlife - Flamingos, parrots, penguins and turtles. Lots to look at and plenty of shops. Great location, walking distance to Waikiki shops and beach and Ala Moana shopping centre. Highly recommended.

We have been staying at the Hilton since 1985, it feels like coming home. They are currently undergoing remodelling of the Rainbow tower and there are elevator delays. This work should be done within a month.

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This place truly is a "village" with tons of shops, restaurants, its own lagoon, a kids' club, etc. It's also very big and busy. We had an oceanfront room in Tapa Tower with a view of Diamondhead. The room is very large but the space isn't used very well... don't know why the two beds are doubles and not queens. But nice to have a large bathroom plus […] a room with a sink and mirror, and a patio with chairs to sit on. While this isn't an all-inclusive resort, it has the feel of one. You literally don't need to step off the property. Lisätietoja

My first impression was awful: the line for check in was really big. To get there from our city in Brazil (where we live) it took almost 30 hours, and we were with our son who is only 2 years old. I couldn't believe that after 3 long flight i would have to be standing on a line for checking in on a Hilton Hotel. It's a very big hotel / resort, however […] they don't have enough employees. Room was very good, lot of space, good housekeeping, beautiful swimming pool, lots of restaurants and shops. Lots of animals live in the resort: birds, penguin, fish and others. Internet access was very expensive, as the parking. Lisätietoja

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My wife and I just stayed here last week for our anniversary. The hotel is a huge Disney like resort. 5 different hotels, 5 pools, shops and restaurants all on property. Very convenient in those aspects, but nothing comes cheap. Drinks at the pool are $11 bucks each! Theres also a Louis Vuitton on site. Hotel is within walking distance to the mall and […] to all the shops on the Waikiki strip, so that was nice. Our room was in the Diamond Head tower but facing the resort and near the loading dock so we woke up to the constant sound of trucks beeping as they backed up to unload cargo. But you get what you pay for and we didnt want to spend more money for an ocean view. The room was spacious and clean, althought the carpet has seen better days and needs to be replaced. Pools were nice, quick access to a nice sandy beach, all employees were nice and helpful. Overall and great experience. We'd stay here again. Lisätietoja

Staff was nice and helpful. This is a big resort and if you don't like crowds it may not be the place for you. The Rainbow Tower elevators were a drawback, slow and crowded, but they are working on adding more.

My Fiance and I stayed there just this past month and it was remarkable. The hotel room was more than we imagined and the view was spectacular. I definitely recommend this hotel and the beach front view room! The pools, are exceptional and the little slides they have were a blast. I would definitely return back to this hotel! We just loved it!!

We booked this hotel at the last minute for 8 days as our trip to Bermuda was cancelled by the hurricane. I initially booked a suite in the diamond head tower. I was very unhappy with the room-- although it was very big with a huge balcony and ocianview, it was dated and shabby with double beds and not what I had imagined for a romatic getaway. It would […] have been perfect for a family with multiple children. I spoke to the management and they were able to transfer us after 2 nights to a renovated suite in the Rainbow Tower which was magnificent-- perfect in everyway other than the elevators in the building which are limited due to the construction. We were thrilled with the room-- worth waiting for the elevator. The resort is big and very busy, with lots to do and see. The service in the restaurants was very good. We rented a car, and although valet service was expensive, it was very efficient and easy. I found Waikiki overwhelming at times. It was nice to have a rental car and get away from the craziness. I think this resort and location is very well suited for families and group vacations or for poeple who love to be near the night life and busy beaches/pools. My fiance and I are more into quiet relaxation and probably would have done better on another island at quieter resorts, but with the rental car we were able to explore the quieter parts of the island. The highlights of our trip for me was the Polynesian Cultural Center luau and show. Lisätietoja

The week spent at this resort was fantastic! We were traveling with a handicapped person who was always greeted with respect and a bell desl staff who demonstrated eagerness to make his trip enjoyable. They also were great at giving directions and we never had to wait more than a few minutes for our car.

For the amount of money spent, the only consolation was the professional service of the hotel staff. Other than that, the experience was terrible. Upon arrival Guests had a 30+ minute wait in long lines to register, of course there were a number of individuasl that walked around attempting to speed up the process, once at the counter check in was prompt. The […] hotel seems to have a number of rules for accessing the pool (not sure why, but since I did not go to the pool I was not interested). Getting up to the room was a hassle due to construction there was a minimum of 10+ minute wait to access elevators. I was expecting more than what I ended up with. Compared to where I normally stay, the decor was in need of updating, my room was small, the bathroom was cramped (but that is ok), and the plumbing was something else. Attempted to take a shower but there was little water pressure and I almost scald myself since the shower only had hot water. The shower pipes moved (if I pulled hard enough I could have pulled the pipes out of the wall). Other than that the views of the ocean were fantastic. I doubt I will stay at this hotel ever again or provide a favorable recommendation. Lisätietoja

Totally awesome.. can't wait to go back. The Hilton rainbow tower was perfect in every way.

LOVED IT> The grounds are beautiful and well maintained. The private beach is wonderful. My husband was able to leave the room in the early am and surf in front of the hotel. wow. We can't wait to come back. Luau is the best we've been to.

We had a wonderful stay at the Hilton, the service was excellent and the room was clean, quiet and very comfortable. The shopping centres are really close, within easy walking distance. The Hotel complex itself is amazing, so much to see and the restaurants and shops were excellent. We will definitely stay at the Hilton Hawaiian Village when we return […] to Hawaii again. Lisätietoja

Elevator work on half the elevators in the wing we stayed in resulted in LONG waits to get to the lobby. Also, room noises carry.

The young lady who checked us in was extremely helpful and spent considerable time correct errors in our reservation.

Just returned from a week's stay with family (includes 7 & 5 y/o children). Everyone had a great time - pools, landscaping, beach and lagoon all fabulous. Rental prices within the hotel are higher than along the beach so you pay for convenience. The ABC shop onsite is full-on busy and sells everything you need for lunch and breakfast. Easy to use local […] buses to get to and from Ala Moana or main strip along Waikiki. We loved it - especially the relaxed, tropical atmosphere (2 areas played live music) of the HHV at night. Fireworks on Friday night topped off a memorable week. Lisätietoja

We stayed at the Hawaiian Hilton Village August 2011. Everything was great except for a minor inconvenience - there was construction/remolding near the hotel entrance.

The Hilton Hawaiian Village (HHV) is very well located and away from the noise of central Waikiki tourist district. You can take one of a number of bus options, or simply take the opportunity to walk off the big meals you typically eat while on holiday. The HHV is 15 min walk to the Ala Moana shopping mall and 15 min walk to central Waikiki. The rooms […] are large and well appointed for Honolulu. The worst thing about HHV is having to leave at the end of your stay. Lisätietoja

We spent a week at the Hilton, and it was PERFECT for our family!! The pools are so much fun, and the beach/lagoon are right on site as well!! We were first put in the Diamond tower. We asked to be moved because it was a little older. We were moved to the Tapa Tower, which was much nicer!! I would go back to this property in a heartbeat!! Such a wonderful […] vacation :) Lisätietoja

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We had an awesome vacation in Honolulu as a result of our stay at the Hilton Hawaiian Villiage. This hotel is everything and then some! I would highly recommend it for families, honeymooners and singles looking to have a great time in paradise!

My third stay -- my first in the Ali'i Tower and I will request that next time--great terrace pool. All resort amenities wonderful, staff helpful and friendly.

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We regularly stay at the Hilton Hawaiian Village for the convenience, service and facilities. It's away from the busy strip, yet within walking distance to Kalakaua Ave and Ala Moana. We can choose between the pools, beach or lagoon, or to stroll to Ala Moana or through the park. As we arrived mid-morning following an overnight flight, the reception […] staff kindly allowed us to check-in prior to the designated time, which enabled us to shower and change. They also offered a courtesy room prior to our evening flight the following day to allow us to freshen up after our day at the beach. We'll be back! Lisätietoja

Rated most beautifiul hotel complex in Waikiki and after staying there would have to agree. Service and facility overall are top notch. Hilton provides excellent tour and activity services.

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we got a good rate but kept a tight watch on our wallets. Great, reasonable salads at the pizza restaurant. Loved the chicken ceasar for $12.50, best I've ever had. Took advantage of the boarding pass printer kiosk they have in the front. It was a nice touch

Our two night stay in the Rainbow Tower was perfect. The view from the balcony was 10+ and the dinning at Bali perfect. I live on Oahu and would stay here agian.

Gigantic hotel complex right on Waikiki beach with multiple towers, pools & a private lagoon. Room was a bit dated but still nice and clean. Our balcony overlooked the lagoon and the Pacific Ocean - nice. Pools are very nice and we enjoyed several poolside bars/restaurants. Very close to all the activities on Waikiki beach. Would definitely recomme […] nd. Lisätietoja

great location , servive and rooms are pathetic do not live upto the name. beware of which room you book and what you actually get

This is a very large resort. There are different hotel towers, pools,a shopping mall, and restaurants. The resort is right on the beach with multiple pools and a large pool overlooking the beach and the ocean. Food is a bit pricey but hotel is within easy walking distance via the beach walk to the main strip of restaurants and upscale shopping. Hotel […] is clean and comfortable. I was also fortunate enough to get an upgrade to the Rainbow Tower right on the beach with a lagoon-marina-partial ocean view by the friendly staff. Would definitely recommend this hotel Lisätietoja