Swissotel Merchant Court - Singapore

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I found the hotel quite expensive, but the room was a good size, comfy bed and large bathroom - also clean. What was excellent was the location as it was just next to the train station and also just over the road from all the bars and restaurants. We got the train from the airport which was cheap, then used this to get around the city. Everything was […] a short train ride away form the hotel so was perfect for the 2 days we were in Singapore. We didnt really use the hotel facilities nad chose to eat breakfast out so I cant comment on that, but whilst checking in/out, staff were very polite and helpful. Lisätietoja

High quality, clean, friendly and fantastic food!

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Situated in the heart of Clarke Quay it is within easy walking distance to many and varied restaurants and shopping. Less then $9.00 taxi ride to Little India, Orchard Rd, Singapore Flyer, Chinatown, Marina Bay. Room had a balcony and was very clean and comfortable. Friendly staff and nothing was a problem for them. As usual food was very expensive […] in the hotel but it was still a great place to stay because of the location. Lisätietoja

We finished our cruise in Singapore. Only $40 SD from the cruise terminal for four of us by taxi. Close to Chinatown and located next to Clarke Quay on the Singapore river. Vibrant eating and walking area after dark. The Hotel was excellent. Service outstanding. Loved it.

My hubby and I stayed there for the first time. I must say it's a rustic hotel but elegant. The location is really very ideal for couples our age and with grown kids. It's accessible to all types of transportation. I love the view of Clarke Quay and the river. The staff are really nice and accommodating. I couldn't say it's perfect coz we only got to […] stay in it's deluxe room. Normally, we get room in the executive floor but the place was fully book. Nevertheless, we will stay again this time with our grown up kids in tow when we go back to Singapore Lisätietoja

Grand, luxurious with style and comfort; staff were overwhelmingly helpful and eager to please. Facilities were second to none, with the availabilty of a gymnasium, pool spa & sauna.

This place is nice - have stayed here twice now. Location is great, pool is fab. We need two rooms and would prefer interconnecting BUT every time we request such a thing - they can never guarantee. This is the same for all Singapore hotels as we have stayed at others and had to split up. It is annoying - they really need to get their act together on […] this. Lisätietoja

Great Location. Walk to water and restaurants. 15 minutes walk to Chinatown.A little slow to check in. Clean rooms.Staff were friendly and supplied info when asked. However they didnt volunteer anything.

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All staff very informative, friendly and helpful. Room was very clean and spacious. Good location. Would stay again when back in Singapore.

Good facilities; clean; good customer service. Recommend staying in a room away from the lifts as noise of people carries. We will stay again, but probably in a business advantage room higher up. Good, cheap local eateries nearby; walking distance to Chinatown and Clarke Quay; very convenient location.

On a very early arrival to Singapore, after a long flight, we were delighted to be told our room was ready. Service from all staff, from arrival to departure, was excellent - could not fault this hotel for our stay and would certainly choose this hotel to stay again in Singapore.

Attentive service, room with all the luxuries and the perfect location on the Clarke Quay. Couldn't fault it, will definately be back. Highly recommend.

I staid in a king-bed room on the executive floor. The breakfast in the lounge and evening happy hour with light fare was great. The location on Clark Quay is perfect. It is close to the metro and also plenty of restaurants within walking distance. Fort Cannon park is also nearby and good for a scenic stroll. The pool and fitness facility is very good. […] However, I prefer jogging around the local area or through the park rather than use a treadmill! Lisätietoja

Great location...right next to Clark Quay where there is plenty of restaurants, shopping and night life! The staff at the hotel were very customer-service oriented. They went out of their way to make sure that I was treated well. There was something for every different culture on the breakfast buffet. I was really surprised at the huge selection of […] various foods! This is definitely the hotel I would stay at if you are coming to Singapore for a visit!! I know I'll be back! Lisätietoja

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Excellent hotel and room for the price. Brilliant location for the Quays - its right opposite Clarke Quay. The only potential drawback is that our first room overlooked Clarke Quay and noise could be heard from it in the room late at night, however we were swiftly moved to a quieter room. The service was impeccable.

Staff are friendly, service is top class and the Hotel is a fun place to stay.

We stayed with your children just for a short break before they went back to school.The location is great for sighseeing and dining out. As it is so close to the river restaurants, you will also enjoy nightclubs, right next door, pumping out music or karaoke until the late hours.Obviously I didnt know this, and my kids and us couldnt get to sleep till […] very late.So, the trade off for thi shotel was their great kids pool and its location via the river. Close by dining. I am not sure i would recommend this hotel to families, but maybe to others. Lisätietoja

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The locations of the Swissotel Merchant Court was great for our 2 days exploring the city. We had everything we needed right near the hotel. The staff were helpful and friendly.

A fantastic hotel, from service to facilities everything was of a very high standard. Staff were very friendly and helpful. It is in a brilliant location in the middle of everything, close to transport links with the metro and buses just outside the door. Clarke Quay, which the hotel overlooks, has a great atmosphere throughout the day and night, with […] lovely restaurants and bars. The stunning pool is simply the icing on the cake! Lisätietoja

Great location right on Clark Quay for resaurants and nightlife. MRT at doorstep means getting around is simple, quick and cheap. Hotel staff are friendly & helpful and pool overlooking Singapore river is great.

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This is a lovely hotel and set on Clark Quay. The overall service here is excellent although booking in did take a while as it appeared that training of new personnel was taking place. I stayed in an executive level room as I was only staying for one night and wanted breakfast included and this was the only option available to me. The one night cost […] me £276 including all taxes and service charges. It was expensive to say the least but as I was only staying the one night I decided to spoil myself. II could have had a Courtyard Suite at Raffles for another £25 and in hindsight I wish I had, as the room (#1043) was small but tastefully furnished. There was no hot water when I showered on arrival but I survived. There is complimentary free Internet in the executive rooms and free drinks and snacks in the Executive Lounge on the 11th floor between 6pm and 8pm of whick I took advantage which are more selling points I suppose. All in all I enjoyed my stay there and would stay again if only for the one night but for a longer stopover I would choose another hotel but Clark Quay hotels are similarly priced so would have to be an alternative location. Lisätietoja

Having flown from Heathrow, we weren't ready for the slack check-in procedures, where the desk person discovered that there were no non-smoking queen beds available (that was our stated request, some weeks earlier), so we were kept waiting for some time while several of them juggled things. The internet service was adequate but badly overpriced at […] some $19 for 24 hours (and the wifi didn't work). We had booked without breakfast and when we decided to eat there on the second morning, we were asked to sign for full buffet at $62 (for 2). We only wanted continental, and were assured we could order a la carte. We did, and found ourselves charged $58 for muesli, coffee and orange juice. A single beer, ordered at the poolside, was $18. Next time, we'll go back to the Novotel, just across the river. It had views, far better service and far more reasonable charges. The road outside the Novotel is also far safer to walk on. Lisätietoja

We used this hotel as a stopover from Frankfurt. Staff were excellent, appointments terrific and overall a great place for a stopover or a holiday as the facilities are first class

i like this hotel. Near river. many people at saturday. suitable for specially saturday night.

Stayed for 5 nights wonderful clean rooms good ,obligeing and friendly staff lovely breakfast only wish it could be included in the price of the room when bookiing as I would have much preferred that .Overall a wonderful Hotel I would recommend it to anyone . Close to everything and easy to navigate around anywhere. Cheryl Qld. 4/06/2011

Although a tad on the pricey side, the location was right next to the RiverPointe (river walk) and just a short walk to Chinatown. It was perfect. The wireless internet was free for me but the price for the breakfast was outrageous to me so I never ate at the hotel. Overall the value was very good based on the free internet, free use of the business […] center when my computer died, and location, location, location! Lisätietoja

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Located directly on Clarke Quay with access to the MRT directly across the road the Swissotel Merchant Court could not be located any better. Our room had a fantastic balcony overlooking the bridge across the river - superb!

Perfect location with all the restaraunts at Clark Quay, MRT across the street and a great hotel!

I Thoroughly enjoyed my stay at the Swissotel Merchant. The staff are a credit to the hotel and the breakfast was one of the best that I have experienced when travelling for a long time. The room was a good size and comfortable. It was showing some age with old crt television and stained carpet. Apart from this it was very comfortable and there were […] no major issues. Internet access is expensive but worked well. The buffet dinner was also excellent value. The location is excellent being on Clarke Quay and being very close to a train station. I would not hesitate to recommend the hotel for excellent value, service and food. Lisätietoja

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Nicely located at Clarque key - If you are looking to party this is the area to stay, walkable to most of the places around , great location. rooms are nice and clean. They had some renovation going on so there was no view but I guess it is only temp

Very nice hotel for a 4 star, great service even better location, walking distance to Clarke Quay and Boat Quays for a variety of restaurants, the buffet breakfast was good value for money and was as good as ay 5 star hotel. The rooms were very clean, well presented, maintained and well appointed. Certainly use this hotel for next visit

Great location close to restaurants and sights. Hotel staff helpful and hotel is clean and rooms comfortable. Wi fi expensive thought it would have been complimentary.

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Enjoyed my stay, staff friendly and helpful. Good hotel to stay for either holidays or business trip.

This is hotel is very low standard!

We were very pleased with this hotel. The location -- right on the Singapore River and across the street from the Clark Quay MRT -- is very convenient. There's a great promenade along the river with periodic markers describing the history and significance of places along the way. Many historical sights are within a 15 to 20 minute walk from the hotel. […] There are lots of restaurants close by, a huge shopping center across the street (the Central), and a supermarket in the basement of the Novotel about 15 minutes walk across the river. The hotel itself is very nice. Although we could tell that the tub and nightstands were a bit old, their condition did not bother us because everything in our room was clean and functioned well. The carpeting, bed linens and mattress were nice and seemed relatively new. As in most SE Asian hotels, the bed had a thin down comforter when we would have preferred something lighter. We also would have liked windows screens and a fan so that we wouldn't have needed to use the air conditioner at night. The hotel's Market Cafe had a reasonably priced ala carte menu. Our only complaint about the hotel is what seemed to us the excessively high wifi charge. We solved this by using the internet cafe around the corner. There is also free wifi at Starbucks in the Central shopping center across the street, but you need a Singapore cell phone number to make it work. You also have to provide your passport number, exact hotel address including room number and a lot of other info. Lisätietoja

even when our room was not yet ready at the arrival date at 5 pm, the service was really good, friendly staff... Only the rates for the breakfast was too high (we decided to have a coffee outside...)

Great hotel, great staff, great service, great location. The surrounding river and Marine bay is such and exciting and vibrant place, great night life, lots to do and see and great restaurants. Convenient shopping centre across from Hotel. The Hotel gift shop has some great things at good prices so I highly recommend to have a look. Chinatown is walking […] distance and Orchard road and little India is just a short taxi ride away. Before venturing out, buy the bus tour tickets and you will be able to hop off at any of the shopping areas while sightseeing, hence saving you the taxi fares. Lisätietoja

If location were all that mattered, Swissotel Merchant Court would be a great place to stay. It is adjacent to Clarke Quay, an entertainment district with dozens of great restaurants and bars. Unfortunately, the hotel makes no effort to provide a satisfying experience for its guests. The facility is old and not very well maintained. Guests are greeted […] by a musty, moldy odor in the lobby. My room was on the third floor, and the noise from the revelers on the street was a real problem. I arrived at 1 a.m. after flying for 21 hours from the States, and the drunks and partiers outside did not quiet down until after 5 a.m. This was true for each of the 3 nights I was there. Even during the daytime, the normal street noises are problematic. The room itself was nothing special. The furniture was old and tired. The service at the hotel was indifferent. This hotel seems to have decided that people will stay there because of the location and that it does not need to make an effort to make its guests comfortable. Lisätietoja