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0108 08097, jaetut kustannuksetSuomenkielinen asiakaspalvelumme palvelee puhelimitse arkisin 9.00 – 17.00. Muina aikoina asiakaspalvelumme palvelee englannin kielellä
Hotels.comin asiakkaan arvostelu heinä 25, 2012
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Hotels.comin asiakkaan arvostelu loka 27, 2011
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Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
**Nämä palvelut ovat ehkä saatavana vain määrätyissä huoneissa tai yksiköissä. Joistain palveluista voidaan periä lisämaksu.
Ekologinen/kestävän kehityksen hotelli – Ulkopuolinen arviointi - riippumaton
Tämä hotelli on mukana Green Key Eco-Rating Program -ohjelmassa, joka on sertifioitu itsenäisesti. Kolmannen osapuolen tekemässä arvioinnissa mitataan hotellin vaikutusta yhteen tai useampiin seuraavista asioista: ympäristö, yhteisö, kulttuuriperimä ja paikallinen talous. Ulkopuolinen tarkastaja tai arvioija, joka on riippumaton kolmannen osapuolen tarkastusohjelmasta, on arvioinut hotellin tarjoamat palvelut.
Compass - Tämä perheravintola tarjoilee seuraavat ateriat: aamiainen, lounas, illallinen ja brunssi. Lasten ruokalista on saatavissa.
Huonepalvelu (ympäri vuorokauden) on käytettävissä.
Sisäuima-allas ja poreallas ovat käytettävissä. Muihin vapaa-ajan palveluihin kuuluu kuntokeskus tai -sali.
Seuraavat aktiviteetit ovat saatavilla joko hotellissa tai sen lähistöllä, ja ne saattavat olla maksullisia.
Hotelli veloittaa seuraavat maksut ja vakuudet palvelun toimittamisen, sisään- tai uloskirjautumisen yhteydessä.
Edellinen luettelo ei ehkä kata kaikkea. Maksut ja vakuudet eivät välttämättä sisällä veroja ja ne saattavat muuttua.
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
"Tiny and badly configured"
Despite the convenience of this location, the rooms are badly configured. The cupboard in my room was too small to hang my suit properly, the bathroom was small and with a bad door location that one had to squeeze around, and with an interior courtyard view, one must constantly keep the blinds closed. The money I paid was not insignificant, and certainly […] higher than was being asked in the immediate area. LisätietojaAito Hotels.comin asiakkaan arvostelu
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everything is perfect. if you want to find a place to live near the airport, it should be a good choice.Aito Hotels.comin asiakkaan arvostelu
"First Class Business Hotel"
Very comfortable and quiet, good meeting space, convenient locationAito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you for your review! I am very pleased to hear that your stay with us was a positive experience. I have passed along your compliments to the entire staff. We look forward to welcoming you back to the hotel in the future.
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"Convenience"
Stay here was just what I needed.Aito Hotels.comin asiakkaan arvostelu
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"Early morning flight"
Staying at the hotel was a great decision. Got a few extra hours of sleep before a long travel day.Aito Hotels.comin asiakkaan arvostelu
Great to be so close to the airport, for those very early morning flightsAito Hotels.comin asiakkaan arvostelu
"There for work"
There for work. It's good if work is paying for it, but overpriced otherwise.Aito Hotels.comin asiakkaan arvostelu
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Very convenient location, walk out of the airport right to the hotel. No rush in the morning to get our connecting flight home.Aito Hotels.comin asiakkaan arvostelu
"conveniently positioned"
ok, but the room are are deluxed. The hotel is fairly old!Aito Hotels.comin asiakkaan arvostelu
"Delta. Hotel airport"
The location was everything but the rooms were very small.Aito Hotels.comin asiakkaan arvostelu
"pay for location"
I stayed here because I had an early morning flight. The room was high priced, but not too much higher than nearby off-site hotels. The restaurants were nice, the work-out room was small but had a good selection of weights and equipment. It worked well for for a single days use. The bathroom was very tight and cramped, defintely a hotel design from […] a generation (or two) ago. the room was pleasant with a view to the atrium and pool below. LisätietojaAito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you for sharing your review. I’m glad that you enjoyed your stay, and I have passed along your compliments about the restaurant to our Executive Chef. I have also forwarded your comments regarding the bathroom to our Renovations Team for review in future plans. We look forward to having you back next time you’re travelling out!
"Warm Room Ouudated mechanical system"
Room service refused to give me the before midnight menue at 1 min after 12. Warm Feb day and we had very warm room with no way to cool it. Brutal night.Aito Expedian asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you for sharing your valuable feedback. I want to apologize for the experiences you had during your recent stay. I’ve followed up with our Engineering Department regarding the warm temperatures you experienced during the last Chinook we had. We are doing our best to combat the ever-changing Calgary weather by anticipating warmer temperatures this spring; however, we always have fans available for guests who experience a warmer room, to help with cooling the room quicker, please feel free to request one upon check in. I’ve followed up with our In Room Dining team regarding your order, as this should have been resolved much more effectively by the team so that you received the meal you wanted before you went to bed. I hope that you’ll allow us another opportunity in the future to provide you the comfort you can’t take with you when you leave home.
Love the hot tub and pool. Perfect location after ski holiday while waiting for flight home.Aito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you for the great review on Hotels.com. A swim and soak in the hot tub is a great way to wind down after a skiing holiday! Glad you enjoyed your visit in the mountains and hope to see you next time you are travelling through.
Easy access to airport. Rooms are just ok. Bathroom not so great. desk is quirky as it is part of teh tv stand. other than proximity, hotel is very mediocre.Aito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you so much for your review. We appreciate your feedback, and I have forwarded your comments regarding the rooms to our renovations team for review. We hope to see you again next time you’re flying out.
"Jan 17/2013"
We stayed for one night to catch a early flight the next morning. Room has very warm apon arrival in the evening and did not improve through-out the night. For a King room it had the smallest bathroom I've ever seen.Aito Expedian asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you for sharing your concerns. I can understand your frustration with the temperature in your room. We are keeping active in checking room temperatures whenever a room is being serviced; especially when warmer weather arrives in Calgary (the weather is always changing here!). I’ve forwarded your concerns regarding the bathroom size to our renovations team, who are aware of this, and I can assure you we’re looking into the best structural solutions for this issue. I hope that you will stay with us again next time you’re traveling through the Calgary International Airport, and we’ll be sure to have a nice, cool, room waiting for you!
"convenient but rooms not up to Delta standards"
the location; right at the airport is very convenient, but the hotel itself is rather overpriced compared to similar at airport hotels in other cities and the rooms are small and showing their age.Aito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you for your feedback. We have recently acquired a new CEO, so we have been re-positioning the Delta Hotels brand nationwide. This will ensure that all standards are measured the same for all properties. I apologize that your recent stay was not up to the standards that you have come to expect from Delta, and we hope you’ll allow us the opportunity to provide you with this level of service next time you stay.
"Location,location,location"
an excellent place to stay,especially when continuing a flight, you just have to walk from the hotel to the airport and vice versa. It saves having to wait for a taxi or shuttle to go to another hotel. We will definitely choose this way of travelling again.Aito Expedian asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you for your outstanding review! I'm glad that you enjoyed your stay and the convenience of our location at the Calgary International Airport. We look forward to seeing you next time, and keeping your trip just as stress-free!
Really nice to have hotel right at airport. I will stay there again and againAito Hotels.comin asiakkaan arvostelu
"Brief Positive Review"
We had an early morning flight, 3 minutes from room to to check in. Have 3 words Location Location Location .Aito Expedian asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you very much for your review! I'm glad that you had a great stay, and enjoyed the convenience of our location at the airport. We look forward to seeing you next time you're traveling through!
"Airport Delta Calgary"
Very convenient for early morning flights. Quiet room. Lounge food was only OK.Aito Expedian asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you very much for your review! I've forwarded your notes, regarding the food you experienced in our lounge, to our Executive Chef. He will be sure to keep it in mind when he updates the menu next time. I've also passed along your compliments to our team. We hope to see you again soon!
"Worst Hotel Stay Experience"
Very dirty. Not cleaned even after when we brought to attention of hotel staff.Aito Expedian asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you for sharing your concerns regarding your recent stay with us. I've followed up with our Executive Rooms Quality Manager regarding your experience, and wanted to extend our sincere apologies. I can assure you that this is not up to standard, and we have conducted follow up with our team to ensure all guest rooms are exceeding our guests' expectations. I hope that you'll allow us the opportunity to provide the Delta service you've come to expect next time you visit.
"Airport Lodging at its best."
This hotel is superior in all aspects. The staff is friendly, knowledgable and go out of their way to welcome you. The location is perfect for any overnight when travelling or if you have an early flight.Aito Expedian asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Hi Sharon! Thank you for your outstanding review. We are truly lucky to have such a great team here at the Delta Calgary Airport, and I'm glad that they helped you to feel comfortable in your home away from home. I've shared your compliments with the team, and we all look forward to having you back next time you're flying out.
"Exceptionally Quiet"
Our room was very clean and exceptionally quiet even thought we were staying right at the airport.Aito Expedian asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Hi Dianne, Thank you for your review! I'm glad that you enjoyed your stay, and were able to enjoy the quiet (even at the airport)! We look forward to seeing you again soon.
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"Very convenient for the early traveller."
We checked in late at night and there were some issues with rooms not being ready and ours had some items missing, however if you look through that the hotel is located literally steps from checking in on your flight so if you do early online check in its great. The staff was very helpful and eventhough it may have had some difficiencies, they were […] very quick to accomodate. So for those who run into this situation when checking in, be patient, you will be taken care of. LisätietojaAito Expedian asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you so much for your outstanding review. I’m very pleased to know that you were well taken care of by our team during your last stay. We absolutely are here to ensure that every issue encountered is met with an “I can make it happen” attitude to solve the problem. You don’t even have to leave the hotel to print your boarding passes; early check in for any flight can be done in the Business Centre located in the lobby. We look forward to seeing you again soon, and I’ll be sure to pass along your compliments to the team.
"Airport on site"
This hotel is perfect for ovenight stay when you have early flight, it's crossing distance to terminal. Don't have to wait for a shuttle. The rooms are very clean. We could not make the AC or lower the thermostat, which made it uncomfortable to sleep.Aito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you very much for your feedback! I’m glad that you enjoyed the convenience of your stay, and apologize about the air conditioning problems you experienced while you were here. I’ve alerted the Engineering and Rooms Quality teams regarding your experience, and they are making sure to check that thermostats are in working condition whenever they are servicing a room. We hope you’ll allow us another opportunity to provide you with the good night’s sleep you expect when staying with us.
"Excellent for travellers with connecting flights."
The hotel was excellent especially the location. One problem that we encountered was the coffee machine,it wasn't working. We left early so we had no time to inform staff.Room 811.Aito Expedian asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport I’m glad that we were able to kick start your trip stress-free with the convenience of being located at the airport. I had our Rooms Quality team look into the new Keurig Coffee Maker in your room, and they found that the machine had been unplugged. I apologize for the inconvenience, especially because we all need our coffee first thing in the morning, and hope that you’re morning went smoothly despite this minor set-back. Even though you weren’t able to tell us because you were leaving so early; we really appreciate you taking the time to let us know so we could look into this issue. We hope to see you again next time you’re flying out.
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"VERY UNSATISFACTORY"
ROOM VERY SMALL - HEATING SYSTEM VERY NOISY AND INADEQUATE - COULDN'T SLEEP BECAUSE OF HEATING SYSTEM NOISE - ROOM SHOULD HAVE BEEN WARMED UP FOR US IN ADVANCE - SUNDAY MORNING BREAKFAST BUFFET MOST ITEMS COLD OR STALE - SHOULDN'T OFFER BUFFET IF THEY CAN'T DO A BETTER JOBAito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you so much for sharing your concerns with the service you had received on your recent stay. The standard room temperature for Delta Hotels is 20°C, so I have followed up with our Executive Rooms Quality Manager to ensure that this standard is being met for all rooms, as well as having the heating system checked for noise every time the room is serviced. I’ve also forwarded your concerns, regarding the quality of the breakfast you had received, to our Outlets Manager and Executive Chef to follow up with their teams. I hope that you will allow us another opportunity to provide you the four-star service you’ve come to expect from the Delta Calgary Airport.
"Connecting flight"
Great place to stay especially if you have an early flight. The bar is always good for a light meal and a few drinks, but it's time to update the menu!Aito Expedian asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you very much for your feedback! I've passed along your concerns to our Executive Chef, and we actually did a recent re-vamp of our YYC Lounge Menu at the end of November. We've taken off some of the less popular items, kept the guest favorites, and added over 7 different poutine options including bison, duck, and lobster! Hope you have a chance to enjoy some of our new items next time you're passing through.
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"needs repair"
the hotel was noisey and not that clean. dissapointedAito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you for sharing your concerns. I’ve followed up with both our Engineering and Rooms Quality teams to make them aware of the experience from your stay with us in November. We hope that you’ll allow us another opportunity in the future to provide you with the experience you’ve come to expect when staying with Delta Hotels.
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"Bad experience"
No parking available at the hotel. We found body hairs in the shower and on the pillow. Room was very small and bathroom was not bigger than a closet. Staff was not friendly and not professional at all. The stay was not worth the price!Aito Expedian asiakkaan arvostelu
"Great Place!"
Awesome! Great Location. Only disappointment was the pool was WAYYY too cold and there are no steps to get into the hot tub which felt kind of dangerous. I was very much looking forward to a swim but didn't last long. I noticed many people stick their toes in and change their mind.Aito Expedian asiakkaan arvostelu
"Handy for Early morning flights"
Hotel was harder to find then we thought. Stayed here on our way home from Vegas. Very handy to be close for late check in and early flight out. Room was small and furnishings dated, but it was clean and quiet. Wouldn't be worth half the rate anywhere else other than at the airport.Aito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you for your review. We are currently looking into having better signage in the Calgary International Airport for inbound travelers, and your feedback will definitely help in ensuring this problem gets resolved. I’ve also forwarded your feedback regarding the dated furnishings to our General Manager for consideration in any future renovations being done for the Delta Calgary Airport. We hope you had a great time in Vegas, and hope to see you again next time you’re traveling through Calgary.
"AIRPORT- VERY EARLY FLIGHT"
Overrated, the only reason for this hotel choice is the location for a early morning flight, room was too hot even with the continuous noisy fan, after a sleepless night, left the hotel at 4:00 am without any rest, will never stay or recommend this location. better elsewhere and taking a taxi. Disappointed and dissatisfied.Aito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you for expressing your concerns with your stay. I’m disappointed to hear that you did not get the restful night you had anticipated when booking with us. I’ve tried to follow up on your file; however, I was unable to trace your reservation based on your screen name. I’m truly sorry that you had the experience you did, and I’ve forwarded your concerns to the Front Office Manager to follow up with their team in regard to addressing any guest discomfort during their stay rather than have you leave feeling disappointed and dissatisfied. I hope that you’ll allow us another opportunity to provide this level of service to you, and hope, despite the sleepless night, that you still had a great trip to wherever you were headed.
Walls are very thin. I stay at this hotel often (Cannot beat the convenient location when you have a late flight or layover at calgary airport) but there was a cancelled flight and a huge lineup of voucher passengers waiting to get checked in when I arrived. I had a reservation and they were extremely disorganized. I had to wait in line with the voucher […] folks and it took forever to get checked in. Customer service is not their strength. There was a family with young kids in the room next to me and the kids were wailing away most of the night. Depite earplugs and a soundmachine it was still very loud. LisätietojaAito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you so much for the provided feedback. I have since followed up with our Front Office Manager, and have been able to revise procedures for our guests checking in late to avoid them having to stand in line with guests who do not have reservations. We’ve also spoken about blocking rooms based on departure times as well, so that guests arriving late or leaving early receive a quiet night’s rest. Again, your feedback has been tremendous in resolving these issues to avoid them in the future, and we look forward to seeing you again next time!
"Overnight at the airport"
Fantastic location. Hotel was a bit pricy but worth it. Restaurant is good and staff very friendly and helpfull. If this hotel was downtown it would be a bit expensive but for where it is it is a great deal, and I felt very comfortable in my stay there. I have come back 5 times now so I guess that says something.Aito Expedian asiakkaan arvostelu
Average. High rates to be close to the airport. Meh..Aito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you very much for your feedback. Our rates do fluctuate according to date, occupancy, and when you book. I hope that despite the price, you found value in the guest service and convenient location during your stay. We hope to see you again next time you're flying.
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"A little too warm"
We always stay here if we get in late. It drives me crazy how the rooms are always WAY too warm and there is no way to cool them down. Also the bathroom doorway was extrememly small and the bathroom door would hit the main door - very awkward (Room #708).Aito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you very much for your feedback, and providing your room number so we were able to follow up right away. In the fall and spring it can be more challenging for our automated system due to the fluctuation of the weather in Calgary - you can go through four seasons in a day! We have been trying various proactive solutions to combat this issue with our current heating/cooling system. Next time you visit, please let a Front Desk Agent know if you encounter this problem again, so we can remedy the situation immediately and ensure you have a comfortable stay. We look forward to seeing you again, and we appreciate your loyalty to the Delta Calgary Airport!
"Delta at Calgary"
We booked because it was at the airport for our 8am flight. Room a bit small and bathroom tinyAito Expedian asiakkaan arvostelu
Hotellin vastaus, Delta Calgary Airport Thank you very much for your review! I’ve passed along your concerns regarding room size to our Hotel Manager for review with our renovations consultant. I’m glad that we were able to send you off on your flight, stress-free! Hope to see you again soon!
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