Grand Hyatt Denver - Denver

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A friend and I recently spent an overnight at the Grand Hyatt after visiting Denver for a theater performance. Walking distance to the hotel was about 5 or 6 blocks, quite do-able unless you're in a rush and then the taxi is close and inexpensive. The hotel was very clean, and the staff helpful and attentive. We were however disappointed that in this […] day and age there was not free wi-fi in our room, but it was in the restaurant. The valet parking was high, so you might want to self park in a nearby lot. Overall, the hotel is a good stay, but not necessarily a great value! Lisätietoja

we enjoyed our stay it was only one night but walking distance to everything

EVERYTHING WAS GREAT, EXCEPT TO NOT PAY FOR INCENDENTAILS WITH DEBIT CARD. THEY PUT A $1500.00 HOLD ON MY ACCT. FOR TWO DAYS, WHICH THEY DID NOT TELL ME ABOUT.

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I really dislike hotels that charge so much for Internet, Water and Parking. Hyatt is sometimes the worst.

great stay. we stayed on the 12th floor and could still hear the road noise,which i didn't expect. The cost to park my Car ($28.00 a night) was terrible

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This is a good hotel. The place is well maintained and clean, but like other "high end" business hotels they have the gall to over charge for Internet and Water and parking! If I stay at a Hyatt Place, I get free Internet. I pay a lower price for the room and I get free internet. At the "Grand Hyatt" I pay a crazy rate for the room and then they charge […] me $9.95 for internet and if I want a decent speed I have to pay $3.00 extra! I'm already paying twice as much or more for the room! Then add to that they charge $4.50 for a .50 bottle of water! BTW I went to the 7/11 right across the street and got a 6 pack of water for less than the $4.50. Then $28 to park a car. The lot right behind the Hyatt is $10/day. Come on. How insulting. I wish that we would all protest these crazy over the top charges and just say NO. I am thankful that so far this Hyatt isn't charging a "resort fee"! Lisätietoja

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nice clean room big healthy breakfast excellent service and great price definetely will recommend it and will return again

For some reason, having stayed in many hotels in / around the area, the beds at the Grand Hyatt are not very comfortable! Hip pains and constant turning to get comfortable. Strange, but honest.

The hotel staff was superb. We were upgraded to the King Executive and the view was spectacular. Honestly, there isn't one thing that I could complain about.

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Overall we had a good experience at the Hyatt, but we thought it was outrageous that there was a $10 charge per day to use the Internet.

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The hotel experience was fantastic, this is why I stay here whenever I visit Denver. I the only downfall was the women's final four was in town and we wanted to stay another night but the hotel jacked the nightly rate up an extra $100 on a Sunday night and they were not willing to negotiate on price.

We stayed here last year and got a room on the 26nd floor. Amazing room so we decided to stay here again this year but this time on the 12th floor. Not even close to our experience from last time. Turns out that 26th floor is the only floor that has been renovated and is a class above the rest of the hotel rooms. Our room, although clean was ancient […] and traditional. Also they advertise that valet parking is the only option available at 28 dollars a day. But if you enter the same parking lot from the street you can self park and pay a lot less and not have to deal with valets every time you need to get your car out. Lisätietoja

Great hotel, very friendly and helpful staff. Excellent restaurants with great menus

nice place and close to what i wanted to see.

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Everything was very nice but at night I heard doors closing the elevators and just noises in general not a very sound proof room. But I did like the fact that all the staff addressed my wife and I in a very formal manner

still unsure why they charge so much for the parking!? in my case my car was scratched and nobody mentioned until I return the car to the rental company. worse part is that I am getting no response/support from the hotel to use thier insurance coverage.

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Professional and efficient.

Fabulous. However, Hotels.com spelled my name wrong on the reservation. The Hotel desk Manager was awesome in figuring out my reservation. I would suggest the Hotels.com place the actual Hotel's confirmation number on the emailed reservation to make it easier to track. The confirmation number on the emailed confirmation is Hotels.com. not the actual […] hotel. Lisätietoja

We were a little disappointed with the rooms. This was a Hyatt and the rooms were no where near quality we were expecting for this chain. The staff was extremely nice, but we will not stay at this hotel again unless they upgrade the rooms.

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our room was right next to the elevators so it was pretty noisy...

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Pool is very poorly takin care of its freezing cold dirty,the hot tub is only outside jets don't work water was a green color very dirty snow was no shoveled had to walk threw snow to get in to the hot tub not what I expected from this brand of hotel hyatt hotels should be exactly what you pay for and this one was not!!

I had emailed prior to our stay to see if there was anything special I could do for my husband's 40th bday celebration and never heard back. They were also doing some maintenance at a nearby building which resulted in us being woke up quite early on Sunday morning by a helicopter flying back and forth for the entire morning.

The staff was very accomodating and friendly and the location is phenomenal. The hotel is literally a minute from the 16th Street Mall, which has great restaurants. We were very happy with our stay.

Wonderful checkin after a long flight from Sydney Australia, via Dallas. A request for a quiet room resulted in a room furthest from the lift. Delicious meal in hotel restaurant followed by a much needed 11hr sleep in a very comfortable bed.

Very friendly staff!! The hotel was very nice and clean.

I used this hotel since it was fairly close to the convention center. It was affordable, but not the cheapest option. It wasn't a bad stay, but a couple of things bugged me: - the advertised fridge wasn't really a fridge, just sort of a cooler. It sort of chilled drinks and such, but I was hesitant to leave milk in tehre for a long period of time. I […] ended up using the ice bucket and refilled the ice frequently. - the desk was a couple feet from the window - there was a pretty significant draft coming in at that location, so I was bundled up when doing work (and if I flipped to the other side of the desk, facing the window, I couldn't watch TV, but i did this a bit. - the worst part was that I had to pay for lousy wireless access. For a business hotel, this should come standard. Shouldn't have to think about it, even if this is embedded in the cost. On the plus side, the service was quite good. Overall, it wasn't a miserable experience, but I don't know that I would stay here again. Lisätietoja

Very nice hotel. Convenient location.

The parking and breakfast cost more than the room. If you're on a budget, don't stay here.

First we had issues at checkin. My girlfriend arrived to the hotel first but was given issues because she was not primary on reservation. But she was on the reservation. Then at checkout they billed us for the wrong room that turned out the occupants had destroyed, so there were hundreds of dollars in damages. Advice: Check out in person and go over […] the bill at the front desk to make sure you are being charged for the room you occupied. Lisätietoja

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I recently stayed at the Grand Hyatt Denver on business and found this hotel to be the perfect venue for my stay in Denver. Very good location near 16th Street Mall, Starbucks at base of building, very fast room service (no need to wait long for food to arrive after placing order), very friendly hotel staff which is very much appreciated as you don't […] always encounter that. The hotel was also very accommodating on providing a room with a view as requested -- plus it was hypo-allergenic! The hotel was adjacent to my business destination and therefore had no need to go outside and make my way through the snow. Would stay there again. Lisätietoja

Overall this Hotel was a nice stay. The Starbucks just outside the front door was a happy find. After our first night and a not so great sleep I asked AJ at the front desk if it was possible to get another room further away from the elevator (noisy room) Immediately he offered me a corner room away from the elevators upon availability. Luckily there […] was and when i asked if there would be a charge for the upgrade he said no, so I tipped him and thanked him. He also offered me a bottle of water when I asked is it always this dry Other than that the hotel was located nicely a block and a half from 16th street Front end staff were great Restaurant was great ( have the braised Ribs) Lounge was good until the bartender served a annoying intoxicated patron who just walked in, yet one more beer (time to leave) Doormen were not much help or useful I would stay again but if you would love a great hotel with unreal service try the Hotel Teatro. Lisätietoja

We were very happy with the hotel, it was just an overnight on our way up to the mountains. We were a block from the 16th street mall giving us a variety of shopping and dining choices while allowing our daughter to acclimate. room was lovely, very comfortable beds, clean and comfy. Will definitely stay again.

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The hotel staff was outstanding as was the room. My only complaint about the whole experience was the $26 that I had to pay for the overnight parking in the public parking garage.

it was 3 of us in a double bed room, i asked for a roller bed and they 'couldn't' send it to us (i don't know why) so that made my stay a bit unconfortable as the beds are quite small. other than that everything was very goo.

This hotel is conveniently located in downtown Denver just two blocks from the 16th Street Mall. Public transportation is readily available with light rail and bus. Elevators are fast and readily available. I used the indoor swimming pool and exercise room and found the facilities good. Daily local and out-of-town newspapers are free in the hotel lobby […] along with a ready supply of apples for the guests. Lisätietoja

It took several visits from hotel staff to fix the TV. Also peeling paint in the shower makes this more like a 2 or 3 star hotel.