Tee varaus Internetissä tai soita:
0108 08097, jaetut kustannuksetSuomenkielinen asiakaspalvelumme palvelee puhelimitse arkisin 9.00 – 17.00. Muina aikoina asiakaspalvelumme palvelee englannin kielellä
Hotels.comin asiakkaan arvostelu marras 12, 2012
Tämä asiakas ei ole jättänyt kommenttia.
"Neat and comfortable"Hotels.comin asiakkaan arvostelu loka 12, 2012
Hotel was neat, location was very convenient after flight and staff was nice and friendly. I wish they would have gluten-free breakfast, so it would be perfect :-) But they did have bacon and eggs, even it seemed that bacon was always finished when we arrived and it was still almost an hour till breakfast time was closing. They should keep all breakfast foods available till breakfast closing time. Rooms were clean and all in all it was a good hotel. I will stay there again.
"Days Inn Austin Crossroads"Arvostellut: Kari K, "Vantaa, Finland", joulu 7, 2011
Ihan siisti hotelli. Aamiainen oli OK. Sänky oli hyvä. AInoa mitä puuttui oli golf channel telkkarista. Ravintoloita ja pubeja löyty läheltä, tosin liikenne siinä vieressä oli aika vilkasta. Kadun ylittäminen kesti, mutta maltilla onnistuu.
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
**Nämä palvelut ovat ehkä saatavana vain määrätyissä huoneissa tai yksiköissä. Joistain palveluista voidaan periä lisämaksu.
Ekologinen/kestävän kehityksen hotelli – Ulkopuolinen arviointi - ei-riippumaton
Tämä hotelli on mukana Energy Star For Hospitality -ohjelmassa, jossa arvioinnin tekee joku muu kuin hotelli itse. Jonkun muun kuin hotellin itsensä tekemässä arvioinnissa mitataan hotellin vaikutusta yhteen tai useampiin seuraavista asioista: ympäristö, yhteisö, kulttuuriperimä ja paikallinen talous. Ulkopuolinen tarkastaja tai arvioija, joka ei ole riippumaton ulkopuolisesta tarkastusohjelmasta, on arvioinut hotellin tarjoamat palvelut.
Landmark Restaurant - Tämä ravintola tarjoilee seuraavat ateriat: aamiainen, lounas ja illallinen. Vieraat voivat tilata juomia baarista.
Huonepalvelu (ympäri vuorokauden) on käytettävissä.
Sisäuima-allas, ulkouima-allas, ulkouima-allas (kauden mukaan) ja poreallas ovat käytettävissä. Muihin vapaa-ajan palveluihin kuuluu kuntokeskus tai -sali.
Seuraavat aktiviteetit ovat saatavilla joko hotellissa tai sen lähistöllä, ja ne saattavat olla maksullisia.
Hotelli veloittaa seuraavat maksut ja vakuudet palvelun toimittamisen, sisään- tai uloskirjautumisen yhteydessä.
Edellinen luettelo ei ehkä kata kaikkea. Maksut ja vakuudet eivät välttämättä sisällä veroja ja ne saattavat muuttua.
Lisähenkilöistä saatetaan periä maksu, joka saattaa vaihdella hotellikohtaisesti.
Sisäänkirjautumisen yhteydessä vaaditaan virallinen kuvallinen henkilöllisyystodistus ja luottokortti tai käteistalletus mahdollisten lisämaksujen takia.
Erityisvaatimusten saatavuus varmistetaan sisäänkirjautumisen yhteydessä ja niistä saatetaan periä lisämaksuja. Erityisvaatimusten täyttymistä ei voida taata.
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"Decent"
The Sheraton is not located super close to downtown Austin attractions, but is a relatively short walk, but just a bit further than I'd like to. It was difficult to get a taxi through the hotel on several occasions.Aito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"Out of date but nice location"
Old rooms and not recently updated hotel but in good location to the University of Texas and 6th street.Aito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Sheraton Austin at the Capitol Thank you for taking to time to let us know your feedback on our property. We are glad that you like our convenient location to the UT campus. Our property will begin a room renovation this summer where several items will be replaced and/or updated. We hope to see you at our hotel again soon to enjoy these new improvements! Thanks again, Your Sheraton Austin Team
"This place is disgusting"
This hotel was completely disgusting. We paid over $200 a night to stay in an utter dump. There were blood stains on the sheets. The surfaces in the room were dirty. The parking garage malfunctioned and we were stuck in the garage. We received very little apology for this. There were never valets out to park our car. I was in town for my engagement […] party and had all of my future family members with me and I was extremely embarrassed that this was part of the impression they got of Austin. I would never stay at this hotel again. LisätietojaAito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Sheraton Austin at the Capitol Thank you for taking the time to share your experience with us. I am sorry to hear that you experienced so many issues during your stay at our hotel. I can assure you that your experience is not what we expect or anticipate for our guests. We are approaching a thorough renovation this summer which will address many of the issues you outlined in your feedback to us. Our goal is that every guest leaves 100% satisfied with their stay and we work extremely hard to please everyone. I hope you will give us another chance in the future to provide the warm and welcoming experience I know so many of our repeat customers have. Thank you, Your Sheraton Austin Team
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"Great hotel"
No problems during our stay just noticed the elevator certificate in the parking garage had expired in Jan2013Aito Hotels.comin asiakkaan arvostelu
"Tired hotel that is in need of a major update"
Overall the room itself was clean and functional, though a bit far away from places (better be prepared to take a taxi or your rental car). The quality of the hotel is not up to SPG standards. I stay in hotels several times a year for work and/or personal stays, and many of those times I stay at a SPG hotel. This hotel was highly disappointing. The […] furniture needed to be replaced and the rooms remodeled. The hallways had a bad smell and the breakfast buffet was just average, though I was impressed the buffet had Silk Milk products. LisätietojaAito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Sheraton Austin at the Capitol Thank you so much for providing us with your feedback. We apologize that our hotel did not meet your expectations of an SPG property. We are looking forward to our room renovation this summer where we will be updating the furniture and several additional items. Some of your dining experience with us and appreciate you letting us know the breakfast buffet was average. We will definitely be discussing options to improve with our chef. Our staff would love to welcome you back the next time you are staying in Austin; we hope to see you soon. Thank you, Your Sheraton Austin Team
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
I left a shirt on a hanger in the closet when I checked out. My daugher goes to school at UT and went by the day after we checked out to pick it up. We have been told that the housekeeping supervisor on that floor was out and no one else dad a key. We were promised a call back after it was located and 48 hours still no call. They also stongly suggested […] that we e-mail them a desciption as they would respond faster. At the end of 3 days, no call, no return e-mail and no shirt, hence the overall rating of 1. LisätietojaAito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Sheraton Austin at the Capitol Thank you letting us know about this experience. We do receive a large volume of inquiries regarding lost and found items daily. We try our hardest to respond to all inquiries in a timely manner. We apologize that it did take some time to locate your shirt and for any inconvenience this may have caused. We hope that you found your overnight stay with us to be a positive experience and that you will consider staying with us again when visiting your daughter in Austin. Thank you, Your Sheraton Austin Team
Shabby last day never cleaned our room despite being gone the whole day. When we returned asked them to clean and bring new towels, they never did. Way over priced for the quality of an old worn out hotelAito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Sheraton Austin at the Capitol Thank you for taking the time to give us feedback regarding your stay. We apologize that you were not satisfied with your experience here. We appreciate you letting us know the issues you experienced so that we can avoid these problems in the future. Our housekeeping department has been made aware of these comments. This summer our hotel is going through a thorough room renovation and we hope you would consider us again. Our staff would love to the opportunity to exceed your expectations on your next trip to Austin! Thanks again, Your Sheraton Austin Team
"Great location!"
We had a great time walking everywhere and enjoyed the hotel very much.Aito Hotels.comin asiakkaan arvostelu
"Exceptional service"
The staff really went above and beyond. We booked a room with two beds but it was an extremely busy weekend in Austin and they did not have one. Instead they gave us one with a queen bed, comped our parking, gave us access to the lounge with free food and drinks on our floor, gave us breakfast vouchers and credit to use at the hotel bar, etc. Really […] nice people and very ready and willing to help out with everything we needed. LisätietojaAito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"Accommodations Fail!"
The hotel itself was very nice as was the hotel staff. However, the service was disappointing and unsatisfactory. I reserved a room (well in advance - about 4 weeks) with double beds, and I also requested a refrigerator. Neither was available upon check in. Instead, I was given a room with a king bed and told there would be a roll out bed as well. When […] I get to my room, what do you know! No roll out bed or refrigerator! An hour or so after calling the front desk, the items were delivered. Also, after 1 am, there were police officers guarding the elevators and checking IDs to be sure only those with reserved rooms got access to areas other than the lobby! Really??! I would not recommend this hotel when there is a big event in Austin. Apparently, they can't handle keeping reservations when there is an overwhelming number of guests. LisätietojaAito Hotels.comin asiakkaan arvostelu
The desk chair's cushion in our room seemed to be falling apart. The toilet didn't like to flush that well. Other than that, the overall experience was nice.Aito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Sheraton Austin at the Capitol Thank you for letting us know about your stay. We are glad you and a positive experience overall. We apologize that the toilet was not working properly and hope that you mentioned this to a team member in order to avoid future problems. We are highly anticipating our summer renovation during which our chairs will be replaced. Thank you again, and we look forward to seeing you soon. Your Sheraton Austin Team
"A Pleasant Stay"
Clean room, comfortable bed (especially the pillows!), tasty breakfast, polite staff.Aito Hotels.comin asiakkaan arvostelu
"Excellent Guest Service"
The hotel's guest service is excellent, quick easy check in with reservation and answered any questions I had about Austin itself. They were prompt to bring me new sheets at our stay because my son (18 months) had gotten a tummy bug and had an accident in the bed. They also called to check on him and make sure he was OK! I didn't like the fact that […] the room had no ventilation, especially with my son being sick! The window didn't open and there was no fan in the bathroom. The parking garage was a pretty tight squeez in our standard size SUV, and parking was $16.00/day!! We were not charged to park and I am not sure why. Overall the hotel was great, I would recommend it to anyone without small children traveling with them! LisätietojaAito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"two thumbs up"
Cant find one bad thing to say. Yws I would stay here againAito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
Considering the location and the price that this hotel charges I expected more from this hotel. Overall the hotel is decent but several things I noticed are disappointing. My bathroom tub did not drain properly, coffee service in room was horrible, and my room door frame was broken. I expected better things from the Sheraton.Aito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Sheraton Austin at the Capitol Jorge, Thank you for taking the time to comment on your recent stay. We apologize that our property did not meet your expectations. We will be working diligently to make your stays much more enjoyable in the future. Over the summer we will be updating our rooms with new furnishings and hope you will return to our property to enjoy the facilities. We look forward to seeing you soon. Thank you, Your Sheraton Austin Team
Good service and great location.Aito Hotels.comin asiakkaan arvostelu
"Nice business hotel"
Kids loved the pool - location is OK for downtown.Aito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
A/c was not working properly in our room. Called for assistance two to three times. No one every showed up. Ordered room service for two. One meal was not hot. Bar area is very bland. Seems like an airport bar. Not a good place to relax.Aito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Sheraton Austin at the Capitol Thank you for taking the time to provide us with some feedback on your stay. We apologize that you did have an issue with your air conditioner during your stay and with your dining experience. We will be updating our bar area during our summer renovations so we hope you will return soon to see the changes. Thank you again, Your Sheraton Austin Team
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
I found it annoying that we had to ask for a refrigerator if we wanted it. By the time we realized this, it was too late. The hotel scent was a bit strange and strong. The TV was a bit small too.Aito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Sheraton Austin at the Capitol Thank you for taking the time to let us know about your stay. Our staff hopes that you enjoyed your overall experience with here. We apologize that you found the scent odd, and that we were not able to provide you with a refrigerator when it was needed. We will definitely strive to exceed your expectations for your future stay. Thank you, Your Sheraton Austin Team
"close but not in the middle of the craziness"
You will need a car/cab to get to downtown but everything is really close. Staff really nice. Nice bar.Aito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"perfect location"
The stay was overall fine and comfortable however I stood in line for 12 minutes to check out because there was only 1 employee behind the counter on the day of the already known track meet arrivals, that was a bit dissappointing. Everything else was good.Aito Hotels.comin asiakkaan arvostelu
"Nice Stay"
Comfortable room, staff was very nice and helpful. they were full with conventioners and college athletes but even so, everyone was super. Quiet room. I had a very nice stay.Aito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"Business trip to Austin"
I was very pleased with my stay at Sheraton. The room was clean, the staff friendly and the location perfectly located to access the restaurants and nightlife of downtown. I will definitely stay here again.Aito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"old an in need"
over all the staff was nice. the food was great. shower was nice an bed soft. the hotel was old an in need of some serious help!!! the pool was a joke an the over all feeling was blaw!!!Aito Hotels.comin asiakkaan arvostelu
Hotellin vastaus, Sheraton Austin at the Capitol Thank you for providing us with some feedback on your recent stay. Our team is pleased to hear that you enjoyed several things while you were here: a comfortable bed, a good shower, great food, and our friendly staff. As you may have seen from previous comments we are thrilled to start our guest rooms renovation this summer and are excited about the updates that will take place. We hope that you will return to our property shortly to enjoy the updated facilities! Thank you, Your Sheraton Austin Team
Great hotel would stay there again. The staff was very friendly and helpful.Aito Hotels.comin asiakkaan arvostelu
"A Pleasant SXSW Experience"
Definitely will be looking to book here next year! Excellent amenities.Aito Hotels.comin asiakkaan arvostelu
"EXCELLENCE"
The hotel was lovely and very clean. The staff was very professional. Michael at the front desk was more than accommodating. We had a wonderful time. Would have loved to stay longer.Aito Hotels.comin asiakkaan arvostelu
"Close to Frank Erwin Center"
Very enjoyable.Aito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
Quite niceAito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"Great for SXSW"
Overpriced outdated rooms. But a great location to downtown and Franklin BBQ snd other eats. Great service as well.Aito Hotels.comin asiakkaan arvostelu
"SXSW is crazy - the Sheraton is a great place to s"
Staff was very accomodating during a crazy conference. The location was great. I would choose Sheraton again!Aito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
Tämä asiakas ei ole jättänyt kommenttia.Aito Hotels.comin asiakkaan arvostelu
"Content"
I am content with customer service and location.Aito Hotels.comin asiakkaan arvostelu
Näillä sivuilla olevat arvostelut ovat niiden kirjoittajien henkilökohtaisia mielipiteitä. Ne eivät edusta Hotels.comin virallista kantaa. Hotels.com ja arvostelujen sisällön tuottamiseen osallistuneet toimijat eivät ole vastuussa mistään arvostelujen käytöstä johtuvista vahingoista.